Personal Trainer Manager

Crunch Fitness; Harrisburg (Dauphin County); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Training & development

Flexible schedule

Tuition assistance

Job summary

Crunch Fitness in Harrisburg is seeking a Personal Training Manager to lead our team of trainers and deliver exceptional member experiences. This role focuses on coaching, scheduling, and ensuring high standards of personal training delivery.

You will coordinate team meetings, mentor trainers, and implement client retention strategies while maintaining a client-first mindset and a commitment to results.

Qualifications

• Accredited Personal Training Certification or a Bachelor's degree in Sports and Physical Education.
• Prior experience leading or managing a team of trainers; First Aid Certification.

Responsibilities

• Lead and coach a team of trainers to deliver high‑quality personal training sessions.
• Schedule and conduct weekly team meetings; provide performance feedback and coaching.
• Manage client bookings, progress tracking, and program Customization with the trainer app.
• Develop client retention strategies and ensure exceptional member experiences.
• Collaborate with other departments to drive growth and service excellence.

Skills

Team leadership

Coaching

Client retention

Communication

Time management

Education

Accredited Personal Training Certification

Bachelor's degree in Sports and Physical Education

First Aid Certification

Tools

Trainer app

Job description

Benefits:

• Free uniforms
• Opportunity for advancement
• Training & development
• Flexible schedule
• Tuition assistance

LEAD. INSPIRE. SUCCEED.

Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.

Looking to combine work, fitness and fun? Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

About the position:

If you're passionate about fitness, technology, and making an impact, Enhance offers the opportunity to be part of a dynamic team that's shaping the future of the industry.

Education & Experience:

Accredited Personal Training Certification or a Bachelor's degree in Sports and Physical Education; prior experience leading or managing a team of trainers; First Aid Certification

Additional Specializations (preferred):

Team leadership, performance coaching, client retention strategy, and hands-on training experience across multiple disciplines

Location:

Harrisburg, East York, York, Lancaster - Pennsylvania

Employment Type:

Full-Time, On-Site

Language:

Fluency in English, additional languages are a plus

Competencies:

• Strong knowledge of personal training delivery and standards
• Ability to lead, coach, and hold a team accountable with ethical, client-first behavior
• Strong communication and customer service skills
• Time management and organizational skills

Essential Job Functions:

We have a can-do culture and attitude and we are looking for like-minded people who are committed, caring, passionate and serious. Here's what we'd like to see from our Personal Training Manager:

• Motivation! Set the tone for your team's energy and encouragement so every trainer helps their clients complete sessions and reach their fitness goals.
• Conduct regular one-on-one sessions with your clients to provide personalized coaching, monitor progress, address individual needs, and ensure a high-quality member experience.
• You're the one bringing the team together! You'll run the weekly team meetings — sharing wins, tackling challenges, and keeping every trainer aligned and motivated.
• One team meeting a month isn't enough! You'll also sit down one-on-one with each trainer to talk performance, celebrate progress, and coach them toward their next goal.
• Use our trainer app to oversee bookings, rescheduling, and cancellations across your team for a more organized, transparent workflow.
• Be the go-to support for your trainers — guide them through schedule changes, client concerns, and day-to-day questions so nothing falls through the cracks.
• Help your team prepare client sessions in advance, and keep a clear forecast of the department's month across all trainers.
• Make sure every trainer is connecting with clients ahead of sessions with location and timing reminders.
• Give it your all! Model and coach the standard you expect — hands-on training tools, workouts, and habit-building tips — so your team can offer clients the best feel-good experience.
• Build in feedback sessions, tracking, and progress monitoring across the department so no client is left wondering about their results.
• Make sure the team is maximizing client subscriptions and fitness packages to drive retention and results.

What you can look forward to as part of our team:

• Attractive Compensation Package — We recognize and reward your contributions with competitive pay.
• Comprehensive Medical Insurance — Your health and well-being are our priority.
• Continued Education Support — Keep growing with learning opportunities on us.
• Internal Growth Opportunities — We promote from within and support your career journey.
• Exclusive Perks & Discounts — Enjoy a variety of employee-only savings that enhance your lifestyle.
• Friendly, Supportive Work Environment — Join a team that values collaboration, respect, and positivity.
• Be Part of a Rapidly Growing Company — Experience the excitement and opportunities that come with fast-paced success.