Personal Trainer

MVP Sports Clubs logo w text; Grand Rapids (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

MVP Sports Clubs is looking for a Personal Trainer in Grand Rapids, MI to enhance the member experience through personal training and group fitness classes. This role requires strong communication, leadership, and sales skills, alongside a commitment to maintaining a clean and safe environment.

The ideal candidate will have a preferred college degree in fitness, relevant certifications, and at least two years of customer service experience. Join our Fitness Department to help our members achieve their fitness goals!

Qualifications

• Preferred degree in fitness or related field.
• Accredited certification required within 3 months of hire.
• 2+ years of customer service experience.

Responsibilities

• Create a positive member experience through personal training.
• Conduct group fitness classes and training sessions.
• Maintain a clean and safe fitness environment.

Skills

Customer service

Sales skills

Communication skills

Leadership skills

Education

College degree in fitness or related field

Current CPR and First Aid Certification

Tools

MVP Scheduler software

Job description

About the Position

The Personal Trainer is responsible for creating a positive member experience for all members, through the delivery of the onboarding process, group fitness, and ongoing member instruction in use of all equipment. The position will provide one-on-one training and small-group training to members. Must assist with keeping the equipment and fitness area clean and maintained, as well as any other duties aimed at creating a positive member experience. This position is a part of our Fitness Department reporting to the Personal Training Manager.

Responsibilities

• Required to meet revenue goals and key performance indicators as determined by the Personal Training Manager through training, group exercise class instruction, and program class instruction.
• Must assist with keeping the equipment and fitness area clean and maintained, as well as any other duties aimed at creating a positive member experience.
• Demonstrates initiative to gain new clients by way of the Plan program, instructing or participating in Group Fitness classes, being proactive on the floor, and by seeking out referral clients.
• Works to actively encourage, promote, and deliver quality group exercise, sports performance, training services, and other departmental products and programs to all members.
• Ensures that the fitness floor is clean and safe at all times. Oversees the cleaning, preventative maintenance, and proper usage of all equipment. Recommends repair or replacement if damaged or not functioning safe or properly, and puts in work orders as needed.
• Works at least one shift on the fitness floor, overseeing all floor activities, and ensuring that members are exercising in a safe and effective manner.
• Resolves any member issues through effective customer service skills and referral to the appropriate authority. Enforces club rules and guidelines, taking appropriate action where indicated and reporting any problems to the Personal Training Manager.
• Manages daily work schedule by utilizing the MVP Scheduler program including all training sessions, PLT, floor shifts, etc. Utilizes MVP Scheduler program to check in all clients for use of training packages.
• Meet with the Personal Training Manager to be held accountable for quarterly revenue, personal development, and client management/retention goals.
• Maintain records of client workouts, signatures, notes, and workout dates in the client folder.
• Becomes a primary salesperson for all fitness programs in the club, promoting the other trainers in the fitness department, as well as other programs in the club.
• Maintains a working knowledge of basic theoretical concepts and keeps current with research and trends in the field. Maintains or achieves new certifications and membership in professional organizations to increase training product value.
• Participate in regularly scheduled Fitness Staff meetings with sales training, continuing education exercises, team building, and provide constructive feedback for the leadership team.
• Attend and participate in regular Service Game training sessions as directed by the supervisor.
• Maintain a neat and professional personal appearance by wearing the MVP Sports Clubs uniform (see uniform matrix) and name badge.
• Other duties as assigned.

Requirements

• A college degree is preferred, preferably in fitness or a related field.
• Accredited certification through NASM, ACE, NCFS, ACSM, ISSA, NSCA-CPT, or NSCA-CSCS required by all trainers (PT and FT) within 3 months of hire date.
  • Trainers without an approved certification are not permitted to train or perform game plans until their certification is obtained.
  • Trainers without an approved certification must have a test date scheduled within 30 days to perform PLANS or sessions.
• Group Exercise instruction experience preferred.
• Minimum of two (2) years of customer service-related experience.
• Sales skills to promote training and encourage group fitness participation.
• Current CPR and First Aid Certification. In the event a team member is hired withoutCPRor First certifications, they will be required to attend MVP Sports Clubs' in-house training to obtain this.
• Experienced in exercise testing and prescriptions with technical expertise to perform health risk appraisals, fitness assessments, and other indicated assessments.
• Communication and leadership skills.
• Computer skills are needed to utilize the club and equipment software.
• Ability to demonstrate verbally and or physically the proper use of the equipment.
• Must be able to stand 95% of the work shift.
• Ability to demonstrate basic exercises that include bench press, vertical row, squat, leg press, sit up, and shoulder press.
• Ability to lift a minimum of 75 lbs of weight.
• Ability to safely spot a participant in the use of a minimum of 135 lbs. during lifting exercises.
• Physical Requirements: Bend, stoop, crouch, climb, stand, sit, and turn/pivot; Lift/lower, push, pul,l and carry up to 45 lbs; perform office tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, typing, and/or word processing, filing, calculating and use of telephone; See, hear, and speak with sufficient capability to perform assigned tasks and maintain proper job safety conditions.