Personal Stylist & Customer Experience Advocate

Ann Taylor; Troy (MI); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact partnerships

Job summary

Ann Taylor in Troy, MI is seeking a Sales Associate to be the brand ambassador, guiding customers on their shopping journey with personalized styling recommendations. You help keep the store looking polished by keeping merchandise organized and ready to impress customers.

You will collaborate with team members to create memorable customer experiences, support omnichannel shopping, and uphold visual and operational standards while leveraging technology and a hospitality mindset.

Qualifications

• Retail or customer service experience preferred.
• Willingness to work evenings, weekends, and holidays.
• Ability to operate a point-of-sale system and use store technology.
• Strong communication and interpersonal skills.

Responsibilities

• Connect with customers and listen to their needs to create personalized shopping experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand standards and personalized service to drive brand loyalty.
• Maintain store appearance and ensure merchandise is organized on the sales floor.
• Collaborate with store leaders and teammates to meet daily goals and support omnichannel efforts.

Skills

Hospitality mindset

Customer-focused experience

Flexible availability

Tech proficient / POS

Team player

Job description

Ann Taylor in Troy, MI is seeking a Sales Associate to be the brand ambassador, guiding customers on their shopping journey with personalized styling recommendations. You help keep the store looking polished by keeping merchandise organized and ready to impress customers.

You will collaborate with team members to create memorable customer experiences, support omnichannel shopping, and uphold visual and operational standards while leveraging technology and a hospitality mindset.