Personal Shopper - Sam's

Sam's Club; Green Bay (WI); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits (medical, vision, dental)

401(k) and stock purchase

Paid Time Off (PTO)

Company-paid education program

Job summary

Sam's Club in Green Bay is seeking individuals to develop and support Membership by providing excellent customer service and promoting Company products. This role involves processing Membership upgrades and ensuring safety compliance while fulfilling orders efficiently.

The ideal candidate will demonstrate integrity, teamwork, and strong communication skills. Competitive pay and benefits, including health coverage and a company-paid education program, are offered.

Qualifications

• Customer service skills essential for addressing Member needs and concerns.
• Must demonstrate integrity and accountability in all actions.
• Ability to adapt to changing environments and work effectively in a team.

Responsibilities

• Develop and support Membership through effective communication.
• Maintain safety standards and report hazards.
• Process Membership upgrades and fulfill orders efficiently.

Skills

Customer service

Integrity

Teamwork

Communication

Ability to adapt

Education

High school diploma or equivalent

Job description

Position Summary...What you’ll do...Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals. Maintains safety of Facility by following all safety standards procedures and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, and properly handling and disposing of hazardous materials. Correctly reports unsafe situations to Management. Fulfills Member Fax in Pull and Click in Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out‑of‑stock merchandise to meet Member needs. Completes work assignments and priorities using policies, data and resources; collaborates with managers, coworkers, customers and other business partners; identifies priorities, deadlines and expectations; carries out tasks, communicates progress and information; determines and recommends ways to address improvement opportunities and adapts to change. Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services. Complies with company policies, procedures and ethics standards, implementing related action plans using the Open Door Policy and applying these in executing business processes and practices. Respect the Individual: Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent. Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence, and strengthens the team by helping develop and mentor others, recognizing others’ contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us. Acts in a self‑less manner and is consistently humble, self‑aware, honest, fair and transparent. Serve our Customers and Members: Delivers results while putting the customer first, makes decisions based on reliable information, balances short and long‑term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience, drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

At Sam’s Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $17.00 to $25.00.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Primary Location: 2470 W MASON ST, GREEN BAY, WI 54303-4711, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.