Personal Shopper - Sam's

Sam's Club; Columbus (IN); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage.

401(k) and stock purchase options.

Paid time off and parental leave options.

Job summary

Sam's Club in Columbus, Indiana, is looking for a dedicated member service associate. In this role, you'll support Membership by informing members about benefits, promoting products, and ensuring the safety of the facility. You will also handle order fulfillment and provide outstanding member support.

Qualifications include strong communication skills, a commitment to safety, and the ability to work effectively in a team. A competitive hourly wage between $17.00 and $25.00 is offered, along with excellent benefits including health and financial coverage.

Qualifications

• Ability to handle physical tasks and perform duties in accordance with company safety standards.
• Experience in customer service and promoting company products.
• Commitment to maintaining integrity and ethical standards in all work.
• Strong team player with positive communication skills.

Responsibilities

• Develop Membership by providing information on benefits and promoting products.
• Maintain safety standards and follow procedures in facility operations.
• Fulfill orders accurately and ensure member needs are met.
• Provide Member service, resolving issues and concerns promptly.
• Comply with company policies and create an inclusive workplace.

Job description

Position Summary

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines and correcting/reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co‑workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities and adapting to and learning from change, difficulties and feedback.

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services.

Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.

Respect the Individual: Embraces differences in people, cultures, ideas and experiences to create a workplace where associates feel seen, supported and connected through a culture of belonging, creating opportunities for all associates to thrive and perform. Helps to attract the best talent.

Respect the Individual: Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.

Respect the Individual: Strengthens the team by helping develop and mentor others and recognizes others’ contributions and accomplishments.

Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.

Act with Integrity: Acts in a self‑less manner and is consistently humble, self-aware, honest, fair and transparent.

Serve our Customers and Members: Delivers results while putting the customer first.

Serve our Customers and Members: Makes decisions based on reliable information, balances short‑ and long‑term priorities and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.

Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks and demonstrates courage and resilience.

Strive for Excellence: Drives continuous improvements; is open to and uses new technologies and skills and supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility and Policy

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

Compensation

The hourly wage range for this position is $17.00 to $25.00.

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location

2715 MERCHANT MILE, COLUMBUS, IN 47201-1573, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.