Personal Shopper - Sam's

Sam's Club; Cincinnati (OH); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase

Paid time off including vacation and sick leave

Short-term and long-term disability insurance

Company-paid education benefit program

Job summary

Sam's Club in Cincinnati is seeking a dedicated team member to develop and support Membership services while ensuring the safety of the facility. The position involves fulfilling member orders and providing high-quality service to enhance customer satisfaction.

This role requires compliance with company policies and active participation in maintaining safety and efficiency within the workplace.

Competitive benefits include health insurance, a 401(k), and education support programs.

Responsibilities

• Develop and support Membership by providing information on Membership benefits.
• Maintain safety of the facility by following all safety standards and guidelines.
• Fulfill Member Fax n Pull and Click n Pull orders.

Job description

Position Summary…

What you’ll do: Develop and support Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events and making efforts to meet Membership goals. Maintain safety of the facility by following all safety standards, procedures and guidelines including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials, following company steel standard guidelines and reporting unsafe situations to management. Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until members arrive and following up on out‑of‑stock merchandise to meet member needs. Complete work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change. Provide member service by acknowledging the member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns and promoting the company’s products and services.

Comply with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying them in executing business processes and practices.

1. Respect the Individual: Embrace differences in people, cultures, ideas and experiences, create a workplace where associates feel seen, supported and connected through a culture of belonging, create opportunities for all associates to thrive and perform, help to attract the best talent.
2. Respect the Individual: Work as a team, build strong and trusting relationships, communicate with impact, energy and positivity to motivate and influence.
3. Respect the Individual: Strengthen the team by helping develop and mentor others, recognize others’ contributions and accomplishments.
4. Act with Integrity: Maintain and promote the highest standards of integrity, ethics and compliance, model the Walmart values to support and foster our culture, hold oneself and others accountable, support Walmart’s goal of becoming a regenerative company.
5. Act with Integrity: Act in a self‑less manner and be consistently humble, self‑aware, honest, fair and transparent.
6. Serve our Customers and Members: Deliver results while putting the customer first.
7. Serve our Customers and Members: Make decisions based on reliable information, balance short‑ and long‑term priorities and consider how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
8. Strive for Excellence: Display curiosity and a desire to learn, take calculated risks and demonstrate courage and resilience.
9. Strive for Excellence: Drive continuous improvements, be open to and use new technologies and skills, and support others through change.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

Compensation

The hourly wage range for this position is $17.00 to $25.00.

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location: 815 CLEPPER LN, CINCINNATI, OH 45245‑1535, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.