Personal Shopper Lead - Ecommerce & Member Experience

Walmart Inc.; Ames (IA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plans

Paid time off

Live Better U education program

Clear Pathways

Employee discounts

Job summary

Walmart Inc. in Ames, IA is seeking a Full-time Sam's Club Associate. The role involves supervising associates, guiding member service, and supporting ecommerce programs like Club Pick Up and Ship From Club.

Shifts may vary, with hourly pay ranging from $21.00 to $29.00. Benefits include health, retirement, vacation, and education programs. The position uses Walmart’s Open Door Policy and emphasizes safety and customer satisfaction.

Qualifications

• Must be 18 years of age or older

Responsibilities

• Assists management with the supervision of associates in assigned area by assigning duties and providing direction.
• Instructs and trains associates on processes, procedures, and member service approaches to resolve issues per company guidelines.
• Oversees ecommerce programs in club operations (e.g., Club Pick Up, Ship From Club) and handles customer feedback and complaints.
• Manages Club Pickup execution, ensuring orders are fulfilled correctly and CPU performance is monitored and improved.

Job description

Walmart Inc. in Ames, IA is seeking a Full-time Sam's Club Associate. The role involves supervising associates, guiding member service, and supporting ecommerce programs like Club Pick Up and Ship From Club.

Shifts may vary, with hourly pay ranging from $21.00 to $29.00. Benefits include health, retirement, vacation, and education programs. The position uses Walmart’s Open Door Policy and emphasizes safety and customer satisfaction.