Personal Shopper & E-Commerce Pro

Runnings; Putnam (CT); Sur place; USD 23 000 - 26 000; Plein temps

Résumé du poste

Runnings in Putnam, CT is seeking a Personal Shopper/E-Commerce Sales Associate to fulfill online orders, assist customers with personalized recommendations, and provide an exceptional shopping experience.

Responsibilities include locating merchandise, processing orders for pickup or delivery, and maintaining inventory accuracy while supporting curbside and delivery services. Flexible schedule including days, nights, and some weekends is required.

Qualifications

• High School Diploma or GED preferred.
• Previous retail, ecommerce, personal shopping, grocery pickup, fulfillment, or customer service experience preferred but not required.

Responsabilités

• Provide outstanding customer service through online, curbside, and in-store shopping experiences.
• Accurately shop customer orders while selecting quality merchandise that meets customer expectations.
• Communicate with customers regarding substitutions, out-of-stock items, product availability, and order updates.
• Prepare online orders for pickup or delivery in a timely and efficient manner.
• Verify item accuracy and order completeness before customer pickup or delivery.
• Assist customers with product recommendations and help identify solutions based on their individual needs.
• Maintain knowledge of store merchandise, promotions, and seasonal products.
• Work with department team members to locate products and resolve inventory issues.
• Monitor online order queues and prioritize order fulfillment to meet service standards.
• Support inventory accuracy by reporting out-of-stock items, misplaced merchandise, and inventory discrepancies.
• Assist with merchandising, stocking, and maintaining sales floor presentation when not actively fulfilling orders.
• Promote current advertisements, specials, and loyalty programs to customers.
• Follow company procedures for online order processing, customer communication, and operational compliance.
• Maintain accurate records related to customer orders, substitutions, returns, and fulfillment activities.

Connaissances

Customer Service

Retail Operations

Order Fulfillment

Formation

High School Diploma or GED

Retail or ecommerce experience preferred

Description du poste

Runnings in Putnam, CT is seeking a Personal Shopper/E-Commerce Sales Associate to fulfill online orders, assist customers with personalized recommendations, and provide an exceptional shopping experience.

Responsibilities include locating merchandise, processing orders for pickup or delivery, and maintaining inventory accuracy while supporting curbside and delivery services. Flexible schedule including days, nights, and some weekends is required.