Personal Shopper Associate - Chestnut Hill

Brobston Group; Newton (MA); On-site; USD 38,000 - 62,000; Full time

Job summary

Brobston Group is seeking a Personal Shopper Associate to deliver highly personalized service to valuable clients, building long-term relationships while guiding wardrobe, home, cosmetic, and gifting needs.

You will style clients in-store and in-home, advise on fit, and use digital tools to search products and secure merchandise. Flexibility to work evenings, weekends, and holidays is required. The role emphasizes fashion expertise and client outreach to strengthen loyalty.

Qualifications

• High school diploma or equivalent is required.
• Strong written and verbal communication is essential.
• Analytical and problem-solving abilities are important.
• Ability to work independently and adapt to changing priorities, with a flexible schedule.

Responsibilities

• Provide high-touch service and follow up with clients to ensure satisfaction and identify additional needs.
• Build and maintain client relationships, anticipate occasions, and recommend products and gifts.
• Style clients in-store and in-home, advise on wardrobe fit and alterations, and share product knowledge.
• Use digital tools, social media, and product search resources to serve clients and secure merchandise.
• Host fashion presentations and private events, support community connections, and share fashion trends with store colleagues.
• Maintain Personal Styling office presentations and assist with acquiring new high-value clients.

Skills

Communication skills

Analytical thinking

Adaptability

Independence

Education

High school diploma or equivalent

Job description

Summary

The Personal Shopper Associate delivers highly personalized service to valuable clients while building long-term relationships and driving sales. This role provides fashion expertise and helps clients meet their wardrobe, home, cosmetic, and gifting needs.

Responsibilities

• Provide high-touch service and follow up with clients to ensure satisfaction and identify additional needs.
• Build and maintain client relationships, anticipate occasions, and recommend products and gifts.
• Style clients in-store and in-home, advise on wardrobe fit and alterations, and share product knowledge.
• Use digital tools, social media, and product search resources to serve clients and secure merchandise.
• Host fashion presentations and private events, support community connections, and share fashion trends with store colleagues.
• Maintain Personal Styling office presentations and assist with acquiring new high-value clients.

Requirements

• High school diploma or equivalent.
• 3-5 years of related experience.
• Strong written and verbal communication, analytical, and problem-solving skills.
• Ability to work independently, adapt to changing priorities, and work a flexible schedule, including evenings, weekends, and holidays.
• Ability to perform physical tasks including walking, standing, reaching, climbing ladders, and frequently lifting or moving up to 25 pounds.