Personal Property Manager

Alamance County Government; North Carolina; On-site; USD 70,000 - 90,000; Full time

Job summary

Alamance County Government is seeking a Personal Property Manager to lead the listing, appraisal, assessment, and audit of all taxable personal property in the county. You will supervise a team of appraisers and support staff, oversee the annual listing cycle, and act as the primary contact with taxpayers and tax professionals.

The role ensures compliance with the North Carolina Machinery Act, NC DOR guidelines, and county policy, while providing data-driven reporting and collaboration with

Qualifications

• Bachelor's degree required plus four years of progressive personal property experience.
• Equivalent mix of education and relevant experience may be considered.
• Certification as Personal Property Appraiser or progress toward certification preferred.

Responsibilities

• Supervise and evaluate appraisers, listers, and clerical staff; manage workload and priorities.
• Direct annual listing, review listings, and ensure market-value appraisals per state guidelines.
• Oversee audit programs, discovery of unlisted property, and compliance with statutory requirements.
• Handle informal appeals and coordinate with Board of Equalization and Review.
• Maintain property records in the tax/CAMA system and produce management reports.
• Assist in division budget preparation and policy updates.

Skills

Accountability

Accuracy

Analytical

Autonomy

Communication

Education

Bachelor's degree in accounting, business administration, finance, public administration, or a related field

Job description

The Personal Property Manager plans, directs, and supervises the listing, appraisal, assessment, and audit of all taxable personal property in Alamance County. Taxable personal property includes business personal property, individual personal property, unregistered motor vehicles, boats, aircraft, manufactured homes, and farm equipment. The position makes sure the division complies with the North Carolina Machinery Act (G.S. Chapter 105, Subchapter II), NC Department of Revenue guidelines, and county policy. The manager leads a team of appraisers and support staff, oversees the annual listing cycle, and serves as the division's primary contact with taxpayers, tax professionals, and other county divisions.

Division Leadership and Supervision

• Supervises, trains, and evaluates personal property appraisers, listers, and clerical staff; assigns and reviews work, sets priorities, and manages workload during peak listing and billing periods.
• Develops and maintains written procedures, desk manuals, and quality control standards for division operations.
• Participate in hiring and disciplinary decisions and develop staff toward NCDOR certification and continuing education requirements.

Listing and Assessment

• Directs the annual listing period, including abstract mailing, receipt, data entry, review, and processing of individual and business listings.
• Make sure property is appraised at market value as of January 1 using NCDOR cost index and depreciation schedules and trending schedules.
• Overseas late-listing penalties, extension requests, and exemption and exclusion applications for personal property.
• Reviews and approves value changes, releases, and refunds within established authority.

Discovery and Audit

• Administers the business personal property audit program under G.S. 105-296(g), including audit selection, scheduling, contracted audit oversight, and review of audit findings.
• Directs discovery of unlisted property under G.S. 105-312, including research using NC Secretary of State data, business license and ABC permit records, and other sources.
• Make sure discovery notices, penalties, and taxpayer notifications meet statutory requirements.

Apeils and Taxpayer Relations

• Handles informal personal property appeals and prepares cases and evidence for the Board of Equalization and Review and the NC Property Tax Commission.
• Resolves complex or escalated taxpayer inquiries and complaints professionally and in a timely way.
• Serves as liaison to tax preparers, CPAs, business owners, and other jurisdictions.

Data, Systems, and Reporting

• Oversee the accuracy and integrity of personal property records in the county's tax/CAMA system and supports system upgrades, conversions, and testing.
• Prepares and analyzes reports on listing compliance, audit results, discoveries, and value changes for management and state reporting.
• Coordinates with the Collections, Real Property, Mapping, and Motor Vehicle functions and with IT on billing, data exchanges, and year-end processes.

Administration

• Assists in preparing the division budget and monitors expenditure and contracts.
• Keeps current on legislative changes, NCDOR memoranda, and industry practices and recommends policy and procedure updates.
• Performs other related duties as assigned.

• Bachelor's degree in accounting, business administration, finance, public administration, or a related field, and
• Four (4) years of progressively responsible experience in personal property appraisal, property tax administration, or auditing, including at least some supervisory or lead experience in an office setting.
• An equivalent combination of education and experience may be considered.

Licenses and Certifications

• Certification as a Personal Property Appraiser by the North Carolina Department of Revenue is required or must be obtained within two years from the start date.
• IAAO courses or designations (e.g., CAE, PPS) are preferred.
• A valid North Carolina driver's license is required.

COMPETENCY STATEMENTS

Accountability - Ability to accept responsibility and account for his/her actions.

Accuracy - Ability to perform work accurately and thoroughly.

Analytical – Ability to analyze statistical data, keep accurate records and complete reports.

Autonomy – Ability to work independently with minimal supervision.

Communication, Oral - Ability to communicate effectively with others using the spoken word.

Communication, Written - Ability to communicate in writing clearly and concisely.

Confidentiality, Ability to maintain confidential information secret or private.

Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.

Honesty / Integrity - Ability to be truthful, maintain a high level of confidentiality and be seen as credible in the workplace.

Independent Discretion – Ability to exercise discretion and independent judgment when needed to ensure successful department functioning

Integrity – Being forthright, honest and respectful within interactions with coworkers and members of the public at all times, building and reinforcing confidence within daily actions for county government.

Judgement – Ability to use good judgement and discretion as it relates to interpreting policies and procedures.

Multitasker – Ability to multi-task in a fast-paced environment.

Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

Prioritization – Ability to decipher the relative importance or urgency of tasks and duties.

Relationship Building - Ability to effectively build relationships with Board Commissioners, Media and co-workers and members of the public.

Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.

Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day)

Stand - F
Walk - O
Sit - F
Manually Manipulate - O
Reach Outward - O
Reach Above Shoulder - O
Climb - O
Crawl - N
Squat or Kneel - O
Bend - O
Talk/Hear - C
See - C
Taste/Smell - N
Lift/Carry 10 lbs. or less - O
11-20 lbs. - O
21-50 lbs. - O
51-100 lbs. - O
Over 100 lbs. - O
Push/Pull 12 lbs. or less - O
13-25 lbs. - O
26-40 lbs. - O
41-100 lbs. - O
Other Physical Requirements
Vision (Near, Distance, Peripheral)

WORK ENVIRONMENT

The work is primarily performed in an office setting, with occasional field visits to business locations for inspections and audits. It requires extended periods of computer work and the ability to lift up to 25 pounds. Extended hours may be required during the January listing period and other peak deadlines.