Personal Mortgage Advisor Inside

Nations Lending Corporation; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Nations Lending Corporation is seeking a Personal Mortgage Advisor (Inside) to originate consumer residential mortgage loans and manage the process from application through closing. You will interact with customers to uncover needs, explain loan options, and guide applicants through doc collection, underwriting, and final closing.

The role emphasizes excellent communication, adherence to lending guidelines, and ongoing customer communication to ensure a smooth and positive experience for

Qualifications

• Age 18+ with a High School Diploma or GED.
• Current Loan Originator license or eligibility to obtain one after hire.
• Ability to manage personal finances and maintain confidentiality.

Responsibilities

• Solicit, receive, and originate applications for consumer residential mortgages.
• Oversee loan processing from origination to closing, ensuring timely updates to customers.
• Contact consumers to establish new business opportunities and educate them about loan options.
• Explain loan terms, rates, fees, and costs to help borrowers understand the process.
• Gather consumer information and initiate the loan process; manage applications through closing.
• Assist customers throughout the loan process and meet with them as needed.
• Provide accurate loan program information to customers and business partners.

Skills

Customer service

Loan origination

Communication

Interpersonal skills

Education

High School Diploma or GED

Tools

Loan Origination Systems

Document-imaging technology

Job description

As a Personal Mortgage Advisor (Inside), the employee’s primary duties involve procuring and originating consumer-based residential mortgage loans. Employee will solicit, receive, and originate applications for the extension of credit to purchase and refinance 1-4 unit residential properties, secured by a first-lien mortgage or deed of trust, and provide supporting service to consumer applicants. Ensures exceptional customer experience by overseeing loan processing from origination to closing, and providing on-going communication to customers.

Essential Functions:

Know applicable laws and regulations as well as industry standards, company rules and policies.

Contact consumers to establish new business opportunities.

Consult with consumers about their current and future needs and goals.

Advise and educate consumers about the home purchase or refinance process, and how to better manage their mortgages by discussing loan terms, rates, fees, and other costs.

Gather consumer information and apply skill and experience to put clients in the best financial status possible.

Take and receive applications for credit.

Initiate the loan process and manage application from file start to closing using various systems.

Assist and communicate with consumers throughout the loan process.

Confer and meet with customers during various stages of the loan process as needed.

Utilize materials, reference tools, and other resources to provide accurate and up-to-date loan program/policy information to customers and business partners.

Provide complete loan applications and support materials to fulfillment center partners.

Promote self and company to grow market share and achieve production goals.

Must clock hours daily to ensure all time worked is entered before end of pay period.

Qualifications and Education Requirements:

18 years of age or older and a High School Diploma or GED.

Demonstrated ability to manage personal finances.

Current Loan Originator license, or eligibility to apply for and obtain a license after hire.

Able to maintain good standing for all licenses held.

Intermediate knowledge of office practices and procedures.

Working knowledge of document-imaging technology.

Communicates effectively in both written and verbal form.

Capacity to maintain confidentiality of work-related information and materials.

Must establish and maintain effective working relationships with co-workers and service providers.

Preferred Skills:

Familiarity with Loan Origination Systems and other software used for loan origination. Able to maintain social media websites.

Delivers superior customer service results at all stages of the loan process;

Familiar with loan products and programs of FNMA/FHLMC/GNMA/FHA/VA/USDA;

Experience with down payment assistance bond programs or other specialized lending structures is preferred;

Drive and motivation to build business in a team support environment.