Personal Loan Solutions Specialist

Jobtome; Topeka (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%…)

Tuition reimbursement

Paid time off (15 days’ vacation per …

Paid sick leave as determined by state

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial is hiring a Loan Sales Specialist to listen to customer needs and provide accessible financing options. The role emphasizes servicing customers across channels, meeting branch goals, and delivering tailored loan solutions with a compliant, customer-first approach.

Responsibilities include managing the loan lifecycle, including collections when necessary, and educating customers on loan terms and optional insurance products.

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales experience

Customer service

Spanish (bilingual)

Education

High School Diploma or GED

Job description

OneMain Financial is hiring a Loan Sales Specialist to listen to customer needs and provide accessible financing options. The role emphasizes servicing customers across channels, meeting branch goals, and delivering tailored loan solutions with a compliant, customer-first approach.

Responsibilities include managing the loan lifecycle, including collections when necessary, and educating customers on loan terms and optional insurance products.