Personal Lines Underwriting Associate

Western National Insurance; Anchorage (AK); Hybrid; USD 69,972,436 - 92,257,872; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k) with match

HSA/FSA

Paid time off

Tuition reimbursement

Parental leave

Bonus opportunities

Wellbeing program

Job summary

Umialik Insurance Company, part of Western National Insurance Group, is seeking a Personal Lines Underwriting Associate to join our Anchorage team in a hybrid in-office role. You will assist underwriters, process new business, review applications, and build strong agency relationships while applying underwriting guidelines and using your analytical skills.

If you thrive in a collaborative environment and value excellent customer service, this is a solid fit.

Qualifications

• Ability to problem solve and effectively communicate.
• Ability to handle multiple tasks simultaneously while maintaining strong attention to detail.
• Ability to follow established processes and procedures.
• Excellent time management skills.
• Effective oral and written communications skills.

Responsibilities

• Assists underwriters in the daily underwriting and processing of new business and endorsements.
• Uses established practices, processes, and procedures to write new business policies within given authority level based on underwriting guidelines.
• Reviews new business application documents and gathers additional information as needed to accurately underwrite policies.
• Evaluates policies within established authority level and provides recommended solutions when outside of authority level.
• Builds and maintains strong agency relationships.
• Communicates frequently via phone and email with internal personal lines team members, other Western National departments, and external parties.
• Makes decisions and recommendations for varied situations while applying judgment to evaluate relevant information, policies, and procedures.
• Develops work independently, but regularly asks for direction and prioritization, and helps improve processes.
• Intermediate analytical skills.
• Identifies opportunities to improve processes through critical thinking.
• Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved.
• Builds strong relationships through regular communication with agents, underwriters, and employees across the organization.

Skills

Problem solving

Communication

Time management

Attention to detail

Multitasking

Written communication

Education

Bachelor's degree in insurance or related field

Tools

Word

Excel

Job description

Description

This is a hybrid/in-office position and is not available as a fully remote role.

Job Type

Full-time

About the Role

Umialik Insurance Company, a member of the Western National Insurance Group, is seeking a Personal Lines Underwriting Associate to join our team!

Responsibilities

• Assists underwriters in the daily underwriting and processing of new business and endorsements.
• Uses established practices, processes, and procedures to write new business policies within given authority level based on underwriting guidelines.
• Reviews new business application documents and gathers additional information as needed to accurately underwrite policies.
• Evaluates policies within established authority level and provides recommended solutions when outside of authority level.
• Builds and maintains strong agency relationships.
• Communicates frequently via phone and email with internal personal lines team members, other Western National departments, and external parties.
• Makes decisions and recommendations for varied situations while applying judgment to evaluate relevant information, policies, and procedures.
• Develops work independently, but regularly asks for direction and prioritization, and helps improve processes.
• Intermediate analytical skills.
• Identifies opportunities to improve processes through critical thinking.
• Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved.
• Builds strong relationships through regular communication with agents, underwriters, and employees across the organization.

Qualifications

• Ability to problem solve and effectively communicate.
• Ability to handle multiple tasks simultaneously while maintaining strong attention to detail.
• Ability to follow established processes and procedures.
• Excellent time management skills.
• Effective oral and written communications skills.
• Intermediate experience with Word or Excel is required.

Preferred Qualifications

• Bachelor’s degree in insurance or related field is preferred; experience in lieu of degree is acceptable.
• Proficient use of various core systems, office and computer equipment, and software packages.
• Knowledge of insurance, including agency services, operations, underwriting, and underwriting support.

Compensation

The full hiring range for this role is $24.41 - $32.22 per hour. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions.

Western National Insurance Group reserves the right to fill this position at a level above or below the level included in this posting.

Benefits

• Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more.
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions).
• Wellbeing Program, including onsite fitness studio.
• Paid Time Off – including holiday, vacation, and volunteer.
• 100% company-paid tuition reimbursement for approved employee-relevant coursework and access to The Institutes (Risk and insurance education).
• Paid parental leave.
• Bonus opportunities.

EEO Statement

Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.