Personal Lines Risk Specialist (Underwriter)

Hiverecruiter; Raleigh, Northern (NC, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Hiverecruiter is seeking a Personal Lines Risk Specialist (Underwriter) for an on-site position in Raleigh, NC, with remote availability. The role involves training, licensing, and handling underwriting requests for sub-agents to quote, bind, and place coverage.

You will apply consultative sales techniques, analyze client needs, and develop underwriting strategies while building strong relationships with carriers and agents.

Qualifications

• 2+ years of related work experience in an office, carrier, agency, broker, or call center environment.
• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred; ability to obtain and maintain a P&C license (active license preferred).
• Strong desire to learn, tenacity, strong sense of self, and emotional maturity.
• Exceptional customer service, strong oral and written communication skills, and ability to handle customers professionally.
• Understanding of sales techniques; detail-oriented mindset.
• Proficient business computer application skills, including MS Office software.

Responsibilities

• Participate in and successfully complete a training program, including obtaining your state Property & Casualty (P&C) license.
• Handle inbound underwriting requests from sub-agents by quoting, recommending, reviewing, and binding insurance coverage.
• Apply sales techniques such as securing critical risk information, identifying and overcoming objections, generating interest, asking for the sale, and conducting follow-ups to convert leads.
• Use consultative skills to identify and analyze customer needs, ensuring high satisfaction, proper coverage, and customer education.
• Exercise independent judgment to evaluate complex risks and determine appropriate coverage terms.
• Develop underwriting strategies and contribute to product design.
• Build rapport and maintain professional relationships with sub-agents.
• Identify and measure how to place business with the appropriate carrier and coverage type (e.g., Standard, Non-Standard, High Value).
• Identify cross-selling and packaging opportunities to generate new revenue from additional lines of coverage.
• Maintain accurate data in systems to reflect account activity.
• Collect underwriting information from sub-agents and submit it to the appropriate company representative.
• Manage relationships with carrier partners at a strategic level.
• Operate with minimal supervision, setting your own workflow priorities.

Skills

Customer service

Oral communication

Written communication

Sales techniques

Organization

Time management

Multitasking

Teamwork

Independent decision-making

Accountability

Adaptability

Customer-focused

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

MS Office

Job description

Personal Lines Risk Specialist (Underwriter)

On-site (Remote Available)

Join our established, leading insurance network client is seeking an experienced Personal Lines Risk Specialist (Underwriter)!

What You’ll Do:

Participate in and successfully complete a training program, including obtaining your state Property & Casualty (P&C) license.

Handle inbound underwriting requests from sub-agents by quoting, recommending, reviewing, and binding insurance coverage.

Apply sales techniques such as securing critical risk information, identifying and overcoming objections, generating interest, asking for the sale, and conducting follow-ups to convert leads.

Use consultative skills to identify and analyze customer needs, ensuring high satisfaction, proper coverage, and customer education.

Exercise independent judgment to evaluate complex risks and determine appropriate coverage terms.

Develop underwriting strategies and contribute to product design.

Build rapport and maintain professional relationships with sub-agents.

Identify and measure how to place business with the appropriate carrier and coverage type (e.g., Standard, Non-Standard, High Value).

Identify cross-selling and packaging opportunities to generate new revenue from additional lines of coverage.

Maintain accurate data in systems to reflect account activity.

Collect underwriting information from sub-agents and submit it to the appropriate company representative.

Manage relationships with carrier partners at a strategic level.

Operate with minimal supervision, setting your own workflow priorities.

What We’re Looking For:

2+ years of related work experience (e.g., in an office, carrier, agency, broker, or call center environment).

High school diploma or equivalent (Associate’s or Bachelor’s degree preferred); ability to obtain and maintain a P&C License (active license preferred).

Strong desire to learn, tenacity, strong sense of self, and emotional maturity

Exceptional customer service, strong oral and written communication skills, and ability to handle customers professionally.

Understanding of sales techniques; detail-oriented mindset.

Proficient business computer application skills, including MS Office software.

Strong organization and time management skills; ability to multitask using the phone and multiple computer programs simultaneously; ability to adapt to a changing environment.

Ability to work effectively within a team environment; ability to identify workplace opportunities and offer solutions.

Ability to make independent, customer-focused decisions; ability to adhere to a schedule and be accountable for results.