Personal Lines Account Manager

HUB International; Spokane (WA); Remote; USD 60,000 - 80,000; Full time

Job summary

HUB International is seeking an Account Manager to join their Personal Lines Insurance team in a 100% remote setting. The role includes managing client renewals, service needs, and assisting with claims. Candidates should have 3 years of personal insurance account management experience and excellent communication skills. The company offers competitive benefits and a flexible work environment.

Benefits

401k plan with company match

Paid parental leave

Medical, dental, and vision options

Robust wellness program

Paid vacation and holidays

Flexible work schedule

Qualifications

• At least 3 years of personal insurance account management experience.
• Well versed in customer service.
• Experience with EPIC is a plus.

Responsibilities

• Service day-to-day needs of insureds.
• Manage client renewals and executions.
• Assist in claim conflicts and solicit referrals.

Skills

Customer service

Verbal communication

Written communication

Technical aspects of insurance

Education

High school or equivalent

Tools

Microsoft Office

EPIC

Job description

** 100% Remote **

** Must reside in the Alaska, Pacific, or Mountain Time Zones and be willing to work Alaska or Pacific Time Zone hours **

About HUB

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected— through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Why choose HUB?

Throughout our network of more than 600 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development.Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

• are seeking a progressive work environment at a rapidly growing organization
• have a desire to help others protect their future
• have an entrepreneurial spirit and are challenged by the opportunity to grow the business
• are focused on learning and development to enhance your industry knowledge and expertise
• are a self-starter willing to invest time and energy to learn the technical aspects of our business
• believe in integrity and building success by developing relationships with others

Here’s where you come in:

We are currently seeking an Account Manager to join our growing Personal Lines Insurance team. You’ll be servicing the day to day needs of our insureds and managing the executions of all aspects of the client renewal. Other tasks include assisting in claim conflicts, soliciting referrals, providing a full account review at renewal and insured info in our agency management system (EPIC).

You’re great at:

Ideally, you’ll be well versed in customer service, with excellent verbal and written communications. You should also have at least 3 years personal insurance account management experience and if you have worked with EPIC before that is a plus. Working with Microsoft Office products is a daily occurrence and strong knowledge in these applications will help.

Here’s what we can offer:

At HUB, we believe in giving our employees the room and space they need to do their job. We believe in paying a fair wage with bonus opportunities and offering great benefits like:

• 401k plan where the Company matches 50% of the first 6% you contribute
• Paid parental leave
• Medical, dental, andvision options
• Robust wellness program
• Paid vacation, paid holidays, floating holidays and more!

The expected salary range for this position is $25.00 to $31.00 per hour will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.

We offer a large selection of benefits that are customizable to fit your personal needs – a portfolio of both comprehensive and affordable choices.

Our work environment encourages critical andindependent thinking, problem-solving and project-management. We trust our employees to make good decisions for our clients and we give them the space to do that. Our work atmosphere is comfortable and offers a “dress for your day” policy as well as a flexible work schedule.

Like us so far?

Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today!

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Department Account Management & Service Required Experience: 2-5 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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