Personal Jeweler, Blue Nile

Signet Jewelers Limited; Boca Raton (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, vision, dental coverage

401(k) employer match

Job summary

Blue Nile in Boca Raton, FL is seeking a Luxury Sales Consultant to deliver white-glove service in our showroom. You will educate customers on fine jewelry, communicate brand differences, and strive to create a lasting Jewelers for Life relationship with clients.

The role focuses on high-touch service, accurate information, and proactive follow-up to ensure an on-brand experience and strong sales results in a fast-paced retail environment.

Qualifications

• Retail or customer service experience required.
• High School Diploma or GED.
• Jewelry experience a plus but not required.
• Excellent interpersonal and communication skills.

Responsibilities

• Communicate the Blue Nile difference and build trust with customers.
• Provide exceptional customer service and educate customers on jewelry selections.
• Set clear expectations for an on-brand Blue Nile experience.
• Proactively follow up on communications and maintain service standards.
• Help create and maintain a service culture focused on the customer and long-term relationships.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Attention to detail

Time management

Flexibility

Standing for long periods

Education

High School Diploma or GED

Tools

POS systems

Job description

At Blue Nile, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.Blue Nile is looking for a Luxury Sales Consultant who is eager for an exciting opportunity to join our retail showroom in the Town Center at Boca Raton, in Boca Raton, FL. The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. A Luxury Sales Consultant at Blue Nile is outgoing, passionate and strives to help others. The company's customer service goal is to enhance and grow the brand connection experience for customers. Luxury Sales Consultants do this through being professional, accessible, enthusiastic, and interested in a career that creates a \"Jeweler for Life\" relationship with Blue Nile.Responsibilities:Communicate the Blue Nile difference, instilling trust and confidence in our brandDemonstrate exceptional customer service and continually develop your product knowledge to educate customersCommunicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experienceProactively follow up on all internal and external communications while maintaining Blue Nile service standardsEffectively resolve complex customer service challenges, finding solutions which exceed customer expectationsHelp create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growthContinuously maintain excellent attendance and punctualityConsistently achieve or exceed company sales and service goalsPartner with peers and showroom management to solve problems while maintaining a service culture focused on the customerRequirementsPrevious retail sales or customer service experience required.High School Diploma or GEDJewelry experience a plus but not requiredExcellent interpersonal, creative problem solving, organizational and time management skillsExcellent listening, written and verbal communication skillsStrong attention to detail and high integrityAbility to work within deadlines in a fast-paced environmentStrong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systemsAbility to stand for extended periods of timeFlexibility and willingness to adjust to scheduling needs, particularly during retail peak seasonsAuthorized to work in the U.SBenefitsThe hourly pay range for this job is $20.00 - $26.00 Base pay offered may vary depending on geographic region, internal equity, job- related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.Additional Information: Blue Nile is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.We have many opportunities available on our other career site pages. Click here to link to our careers page!