Personal Insurance Client Manager — Hybrid Schedule

FCC; Tewksbury (MA); Hybrid; USD 50,000 - 70,000; Full time

Job summary

A local insurance provider in Tewksbury, MA is seeking a diligent Client Manager to enhance their personal insurance team. The role emphasizes a customer-first attitude, managing various client queries, and ensuring maximum retention through quality service. Ideal candidates will possess strong communication skills and knowledge of personal lines insurance, with a preference for those holding a college degree. This position allows for hybrid working with training at headquarters.

Qualifications

• Current Personal Lines license preferred or required within 3 months of employment.
• Experience with a personal lines insurance agency or carrier.
• Hands-on knowledge of the MA RMV and SinglePoint system.

Responsibilities

• Handle all customer questions related to personal insurance.
• Manage billing and coverage inquiries.
• Conduct annual account reviews at renewal.

Skills

Customer-first attitude

Detail-oriented

Team player

Strong communication skills

Education

High School diploma or GED

College Degree preferred

Tools

Word

Excel

Microsoft Outlook

Job description

A local insurance provider in Tewksbury, MA is seeking a diligent Client Manager to enhance their personal insurance team. The role emphasizes a customer-first attitude, managing various client queries, and ensuring maximum retention through quality service. Ideal candidates will possess strong communication skills and knowledge of personal lines insurance, with a preference for those holding a college degree. This position allows for hybrid working with training at headquarters.