Personal Injury Case Manager: Client-Focused Advocate

Morgan & Morgan, P.A.; Charleston (WV); On-site; USD 45,000 - 65,000; Full time

Job summary

Morgan & Morgan in Charleston, West Virginia seeks a Case Manager to join our team. You will be highly organized and handle a varied caseload, assisting attorneys in developing settlements, preparing documents and correspondence as needed.

The ideal candidate is customer focused and empathetic. Responsibilities include daily client contact, obtaining medical records, coordinating with insurance carriers, and maintaining organized case files from intake to closing under attorney supervision.

Qualifications

• Prior experience as a Personal Injury Case Manager, Prelitigation Paralegal, or Bodily Injury Claims Adjuster is strongly preferred.
• At least 2 years in a legal role or insurance adjuster experience is strongly preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Multi-tasking, prioritizing and workload management with minimal supervision.
• Highly organized with multiple deadlines in a fast-paced environment.
• Strong writing and communication skills with attention to detail.
• Extensive computer/database expertise: Word/Excel/Outlook; 35 wpm.

Responsibilities

• Daily interaction with existing and potential clients via telephone and in person.
• Order medical records from providers and communicate with clients and providers during treatment.
• Obtain documents to support injury and/or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and balances.
• Work with coworkers involved in management and support of case files.
• Maintain organized case files from intake to closing.
• Prepare comprehensive demands and assemble support for submission to carriers under attorney supervision.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under attorney direction.
• Perform other related duties as assigned to meet business needs.

Skills

Case management experience

Personal injury exposure

Team player

Multitasking

Strong writing & communication

Attention to detail

Microsoft Word/Excel/Outlook

Typing 35 wpm

No remote/hybrid

Tools

Microsoft Word

Excel

Outlook

Job description

Morgan & Morgan in Charleston, West Virginia seeks a Case Manager to join our team. You will be highly organized and handle a varied caseload, assisting attorneys in developing settlements, preparing documents and correspondence as needed.

The ideal candidate is customer focused and empathetic. Responsibilities include daily client contact, obtaining medical records, coordinating with insurance carriers, and maintaining organized case files from intake to closing under attorney supervision.