Personal Injury Case Manager Assistant

Block LLP

Burbank (CA)

On-site

USD 27,552 - 41,328

Full time

14 days+

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Benefits offered by this job

Robust PTO program

401(k) retirement program

Monthly bonus

Firm-sponsored events

Job summary

Block LLP in Burbank, California, is seeking a Personal Injury Case Manager Assistant to support their pre-litigation team. This position is ideal for someone with a foundational knowledge of personal injury cases who is eager to grow in their career. Key responsibilities include assisting Case Managers, maintaining claims with insurance carriers, and organizing case files. The role offers a competitive hourly rate, a robust PTO program, and career advancement opportunities in a supportive and team-oriented environment.

Qualifications

1+ year of experience in a California personal injury law firm or legal support role preferred.
Basic understanding of personal injury cases, medical records, and insurance processes.
Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

Assist Case Managers with pre-litigation personal injury cases.
Open and maintain claims with insurance carriers under supervision.
Organize case files, records, and correspondence.

Skills

Organizational skills

Time-management skills

Attention to detail

Professional communication

Tools

Case management software

Job description

At Block LLP, we combine sharp legal expertise in personal injury and liability matters with a vibrant, team-oriented culture. We believe that efficiency, collaboration, and accountability drive exceptional results. Our team is committed to delivering excellence for our clients while fostering a dependable and supportive workplace where everyone is empowered to succeed.

We are seeking a Personal Injury Case Manager Assistant to support our pre-litigation team. This role is ideal for someone with foundational knowledge of personal injury cases who is looking to grow their career and gain hands‑on experience working alongside experienced case managers and attorneys.

The Case Manager Assistant plays a critical role in keeping cases moving efficiently by assisting with documentation, client communication, medical record coordination, and case organization.

Key Responsibilities

Assist Case Managers with pre-litigation personal injury cases
Open and maintain claims with insurance carriers under supervision
Oversee requests for medical records and billing
Organize case files, records, and correspondence
Track treatment status, deadlines, and outstanding items
Assist with demand preparation (medical records, billing summaries, exhibits)

Client & Provider Communication

Communicate with clients regarding treatment updates, documentation needs, and general case status
Follow up with medical providers for records, bills, and liens
Coordinate with insurance adjusters as directed by Case Managers

Systems & Team Coordination

Accurately update case management software and internal trackers
Ensure files are complete, organized, and compliant with firm procedures
Collaborate with Case Managers, attorneys, and other staff
Support team goals and assist with special projects as needed

Qualifications

1+ year of experience in a California personal injury law firm or legal support role (preferred)
Basic understanding of personal injury cases, medical records, and insurance processes
Strong organizational and time-management skills
Excellent attention to detail and follow-through
Professional written and verbal communication skills
Ability to work in a fast‑paced environment and manage multiple tasks
Willingness to learn and grow into increased responsibility
Experience with case management software preferred
California PI experience a plus

Compensation & Benefits