SYNERGY HomeCare, Wilson/Goldsboro/Jacksonville
Personal Caregiver Assistant
Purpose
The Personal Care Assistant (PCA) provides compassionate, non-medical, hands-on assistance to clients who require support with activities of daily living (ADLs). The goal of PCA services is to promote safety, independence, comfort and dignity while allowing clients to remain in the familiar surroundings of their own home.
In addition to personal care, PCAs provide companionship, emotional support, and assistance with routine household tasks to enhance the client's overall quality of life.
Personal Care Services
Personal Care Assistants may provide assistance with:
Activities of Daily Living (ADLs)
- Bathing, showering, sponge baths, and personal hygiene
- Dressing and grooming
- Oral care
- Hair care (excluding cutting or chemical treatments)
- Shaving with an electric razor
- Toileting and continence care
- Incontinence care and changing briefs
- Assistance with bedpan, bedside commode, and urinal
- Transfers and ambulation assistance
- Mobility assistance
- Repositioning to promote comfort and skin integrity
- Assistance with range-of-motion exercises as directed
- Feeding assistance, when appropriate
Nutrition & Meal Support
- Meal planning and preparation
- Meal setup and cleanup
- Assistance with hydration and feeding
- Monitoring food and fluid intake when requested
Companion Care Services
- Meaningful companionship and conversation
- Emotional support and encouragement
- Participation in hobbies, games, reading, and recreational activities
- Accompaniment on walks and outings
- Transportation to appointments, shopping, church, and community activities (when authorized)
Household Assistance
- Linen and laundry changes
- Washing dishes
- Light housekeeping
- Vacuuming, sweeping, dusting, and mopping
- Organizing commonly used living areas
- Errands and Grocery shopping
- Prescription pickup (excluding controlled substances, unless specifically authorized)
Safety & Wellness
- Medication reminders only (no medication administration)
- Observe and report changes in the client's physical, emotional, cognitive, or environmental condition
- Promote a safe home environment and reduce fall risks
- Encourage client independence while providing appropriate supervision
Documentation
- Accurately document services provided during each visit
- Promptly report concerns, incidents, or changes in condition to the office
- Follow all SYNERGY HomeCare policies, HIPAA regulations, infection prevention practices, and safety standards
PCA Service Limitations
Personal Care Assistants provide non-medical care and do not perform skilled nursing services or medical procedures. The following tasks are outside the PCA scope of practice unless specifically authorized by state regulations and agency policy:
- Medication administration or injections
- Wound care or dressing changes
- Foley catheter insertion or sterile catheter care
- IV therapy
- Tube feedings
- Tracheostomy care
- Oxygen adjustment
- Skilled assessments
- Taking physician orders
- Any task requiring a licensed nurse or other healthcare professional
Reliable transportation is required.
SYNERGY HomeCare Benefits
- Competitive pay starting at $14/hr
- Direct deposit weekly
- Paid training
- Time-and-a-half pay for overtime and holidays
- Flexible schedules and matching caregivers with nearby clients
- Employee recognition and retention programs
- Bonus opportunities available
Our Commitment
At SYNERGY HomeCare, our Personal Care Assistants provide more than assistance with daily tasks—they build trusted relationships that promote independence, dignity, and peace of mind. Every client is treated with compassion, respect, and professionalism, ensuring they receive the highest quality non-medical home care in the comfort of their own home.