Personal Banking - Teller II

Vista Bank; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Insurance

401k

Paid time off

Job summary

Vista Bank in Austin, TX seeks an engaging Teller II to deliver exceptional client service and accurate account transactions. You will balance cash drawers, cross-sell banking products, and support onboarding of digital solutions for a diverse client base.

We value equity, inclusion, and a merit-based culture, with on-the-job training and opportunities to advance within the organization. High school diploma required; bilingual helpful.

Qualifications

• Previous banking or financial service experience.
• Track record in sales.
• Bilingual language skills preferred.
• Strong work ethic and attention to detail.

Responsibilities

• Process account transactions accurately.
• Balance cash drawers daily.
• Provide exceptional customer service.
• Assist clients with products and digital solutions.
• Support sales and service goals.

Skills

Banking experience

Sales experience

Bilingual

Customer service

Education

High school diploma

Job description

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity®​. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity and Inclusion. Through lending, investing, grants, and volunteerism, our Company promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

This type of position is ideal for someone looking to build a career in finance. We will provide you training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization.

As a Teller II, you will:

• Work as both an individual contributor and with others by building and maintaining relationships.


• Operate in a role that has clear direction with established processes and expectations.


• Provide support and service to others in an environment free from competition.


• Deliver detailed and accurate work by adhering to specific guidelines.


• Be an active participant in maintaining guidelines, structure, and established policies as you work with and for others.

As a Teller II, you will have an opportunity to meet and provide exceptional service to a diverse audience. This will include responsibility for a variety of tasks including introducing clients to new products, services and digital solutions. You will be responsible for processing account transactions, while assisting clients and working towards individual and banking center specific sales and service goals.

Additionally, Tellers are expected to always balance their cash drawers, assist other departments as needed, build a great rapport with clients and fellow associates, while treating others with respect and consideration regardless of their status or position.

Minimum Requirements:

• High school diploma or equivalent

Desired Skills:

Ideal candidates for this position should possess some or all of the following skills:

• Previous banking, or financial service experience


• 1 YEAR of demonstrated successful sales experience


• Bilingual language skills


• Passionate and motivated self-starter


• A passion for educating clients on banking products and digital technologies available at the bank


• Strong work ethic and ability to complete work accurately


• Ability to think logically in order to analyze situations and make sound decisions


• Ability to handle multiple tasks simultaneously


• Capacity to work with multiple computer and software systems


• Ability to calculate figures and amounts such as cash back and percentages

Work Environment:

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role


• When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.


• An associate must be able to work overtime to the extent necessary (typically no more than 5%).

Incentive and Benefits:

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered click here.

If this is what you believe in, then you’re definitely right for us. Consider making an investment in us, so that we may invest in you and your bright future.