Personal Banking - Teller II

NBH Bank; Austin (TX); Sur place; USD 29 000 - 40 000; Plein temps

Avantages offerts par ce poste

insurance

401k

associate stock purchase program

paid time off

associate banking perks

Résumé du poste

NBH Bank is hiring a Teller II in Austin, TX. The role focuses on delivering exceptional customer service, balancing cash drawers, and helping clients with banking products and digital tools.

You will build relationships, work under clear guidelines, and contribute to meeting sales and service goals within a collaborative environment. Ideal candidates have banking experience, a year of sales success, bilingual abilities, and a proactive, detail-oriented work style.

Qualifications

• Previous banking or financial service experience.
• 1 year of demonstrated successful sales experience.
• Bilingual language skills.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

Responsabilités

• Build and maintain relationships as an individual contributor and with others.
• Operate with clear direction and established processes and expectations.
• Provide support and service to others in an environment free from competition.
• Deliver detailed and accurate work by adhering to specific guidelines.
• Be an active participant in maintaining guidelines, structure, and established policies.

Connaissances

Banking/Financial experience

Sales experience

Bilingual

Self-starter

Digital banking knowledge

Analytical thinking

Multi-tasking

Formation

High school diploma or equivalent

Description du poste

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn't just see a number, they'd see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people's lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity and Inclusion. Through lending, investing, grants, and volunteerism, our Company promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

This type of position is ideal for someone looking to build a career in finance. We will provide you training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization.

As a Teller II, you will:

• Work as both an individual contributor and with others by building and maintaining relationships.
• Operate in a role that has clear direction with established processes and expectations.
• Provide support and service to others in an environment free from competition.
• Deliver detailed and accurate work by adhering to specific guidelines.
• Be an active participant in maintaining guidelines, structure, and established policies as you work with and for others.

As a Teller II, you will have an opportunity to meet and provide exceptional service to a diverse audience. This will include responsibility for a variety of tasks including introducing clients to new products, services and digital solutions. You will be responsible for processing account transactions, while assisting clients and working towards individual and banking center specific sales and service goals.

Additionally, Tellers are expected to always balance their cash drawers, assist other departments as needed, build a great rapport with clients and fellow associates, while treating others with respect and consideration regardless of their status or position.

Minimum Requirements

• High school diploma or equivalent

Desired Skills

Ideal candidates for this position should possess some or all of the following skills:

• Previous banking, or financial service experience
• 1 YEAR of demonstrated successful sales experience
• Bilingual language skills
• Passionate and motivated self-starter
• A passion for educating clients on banking products and digital technologies available at the bank
• Strong work ethic and ability to complete work accurately
• Ability to think logically in order to analyze situations and make sound decisions
• Ability to handle multiple tasks simultaneously
• Capacity to work with multiple computer and software systems
• Ability to calculate figures and amounts such as cash back and percentages

Work Environment

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role
• When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.
• An associate must be able to work overtime to the extent necessary (typically no more than 5%).

Incentive and Benefits

• insurance
• 401k
• associate stock purchase program
• paid time off
• associate banking perks

For more information about the benefits offered click here.

Equal Opportunity and Accommodations

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.