Personal Banking - Teller I

Vista Bank; Lubbock (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Scorecard-based incentives

Insurance

401(k)

Stock purchase program

Paid time off

Associate banking perks

Job summary

Vista Bank in Texas is seeking a Teller to deliver friendly, accurate service by handling routine transactions, balancing cash drawers, and supporting colleagues with a steady, process-driven approach.

In this role you will educate clients on banking products and digital tools, work within established policies, and contribute to branch sales and service goals. The position offers a stable schedule and comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• Experience in banking or cash handling preferred.
• Demonstrated cash handling experience.
• Strong work ethic; accurate and reliable.
• Ability to educate clients on banking products and digital tools.
• Ability to multitask and handle multiple duties.

Responsibilities

• Work as an individual contributor with clear direction and established processes.
• Provide support and service in an environment focused on service, not competition.
• Delivers accurate work by following guidelines and procedures.
• Maintain guidelines, structure, and policies while collaborating with others.
• Balance cash drawers, assist other departments, and build rapport with clients.

Skills

Cash handling

Customer service

Multi-tasking

Attention to detail

Problem solving

Flexibility

Education

High school diploma or equivalent

Tools

Banking software systems

Job description

Responsibilities

• Work as an individual contributor at a steady, even pace without a great dependence on other team members to achieve your results.
• Operate in a role that has clear direction with established processes and expectations.
• Provide support and service to others in an environment free from competition.
• Deliver detailed and accurate work by adhering to specific guidelines.
• Be an active participant in maintaining guidelines, structure, and established policies as you work with and for others.

As a Teller, you will have an opportunity to meet and provide exceptional service to a diverse audience. This will include responsibility for a variety of tasks including performing routine, transactional, operational and client support tasks. Additionally, you will work towards individual and banking center specific sales and service goals. Tellers are expected to always balance their cash drawers, assist other departments as needed, build a great rapport with clients and fellow associates, while treating others with respect and consideration regardless of their status or position.

Qualifications

• High school diploma or equivalent
• Previous banking, cash handling or financial service experience
• 6+ Months of demonstrated successful cash handling experience
• Passionate and motivated self-starter
• A passion for educating clients on banking products and digital technologies available at the bank
• Strong work ethic and ability to complete work accurately
• Ability to think logically in order to analyze situations and make sound decisions
• Ability to handle multiple tasks simultaneously
• Capacity to work with multiple computer and software systems
• Ability to calculate figures and amounts such as cash back and percentages
• Ability to grasp, push, pull, lift, bend, raise and hold hands and arms overhead
• Ability to work overtime to the extent necessary (typically no more than 5%)
• Flexible scheduling as business needs allow

Benefits and Incentives

This role is eligible to participate in a scorecard-based incentive plan, which can significantly increase overall compensation. Incentives are earned monthly based on the associate’s performance against defined metrics as outlined in the scorecard.

In addition to financial compensation, a generous benefits package is offered, including insurance, 401(k), associate stock purchase program, paid time off, and associate banking perks.

Equal Opportunity Statement

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function should contact Human Resources.

The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug‑free workplace.

Colorado Residents: In any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.