Personal Banking Associate/CSS

Cornerstone Banks; Fargo (ND); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

People-first culture

Development opportunities

Competitive pay

Incentive compensation plan

Job summary

Cornerstone Bank in Fargo, ND is seeking a Personal Banking Associate to support frontline bankers with client services, loans, and account openings. You will be trained to provide backup coverage and ensure timely processing in a fast-paced environment.

The role requires strong customer service and working knowledge of deposit products, mortgages, and investments, along with familiarity with major regulations. A People-first culture and growth opportunities await.

Qualifications

• High School Diploma or GED required.
• 3 years of bank or related experience preferred.
• Knowledge of bank deposit, mortgage and investment products and related regulations.

Responsibilities

• Assist Personal Bankers and provide backup for loan closings and account openings.
• Support collateral perfection, tracking, tickler resolution, and ongoing monitoring.
• Ensure adherence to applicable federal regulations and internal policies.

Skills

Customer service

Deposit products

Mortgage/investment products

Regulatory awareness

Education

High School Diploma or GED

Job description

About Us

At Cornerstone Bank, we do more than banking – we build relationships, embrace bold ideas, and empower our people. We value positivity, teamwork, continuous learning and the freedom to make smart decisions. We’re driven by innovation, honesty, and a deep respect for our customers’ time and trust.

Job Title: Personal Banking Associate

Location: Fargo, ND

Employment Type: Full-Time

What You’ll Do

This position is responsible for assisting the Personal Bankers. The incumbent will be trained to provide backup services, including collateral perfection and tracking, monitoring, tickler resolution and other duties necessary to assist the Personal Banker in providing timely loan closings/account openings as well as on-going monitoring support.

What We’re Looking For

• Excellent customer service skills


• Knowledge of all bank deposit products and policies


• Basic knowledge of bank mortgage and investment products and services


• Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each act

Background & Experience

High School Diploma or GED and 3 years of bank or related experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Why Join Us

• People-first culture with real responsibility


• An innovative approach to banking


• Development opportunities for continual growth


• Competitive Pay and a Comprehensive Benefits Program


• Incentive Compensation Plan

Ready to make a difference?

Pre-employment background and credit screening are required for this position.

EOE, Including Disability/Vets