Personal Banker (Travel) - Jacksonville Market

Synovus; Jacksonville (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company is seeking a Personal Banker for the Jacksonville Market. This role involves serving as a primary contact for customers, processing transactions, and identifying sales opportunities while ensuring customer satisfaction. The position requires travel to designated branches based on staffing needs.

Responsibilities

• Serve as the front-line point of contact for retail branch customers.
• Identify customer needs and cross-sell/up-sell opportunities.
• Perform Teller functions and Relationship Banker functions.

Job description

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Job Summary

Serves as the front-line point of contact for retail branch customers executing activities required to meet sales and service needs of customers and branch goals and objectives. Operates as a multi-functional team member with the ability to process transactions, provide optimum service, and consult in an advisory role to maximize the sales potential of every interaction. Processes transactions accurately and efficiently while simultaneously introducing products, services, and digital options that meet customer needs and encourage customers to expand their relationship with Synovus. Identifies customer needs as well as cross-selling and up-selling opportunities. Expands and retains customer relationships and contributes to the financial growth of the branch. Serves as the first line of defense in preventing fraud and mitigating risk. Demonstrates passion for delighting customers by living the Customer Covenant every day. On average, spends approximately 60% of time performing Teller functions and 40% of time performing Relationship Banker functions. Travel Personal Bankers travel to designated branches based on staffing and scheduling needs, performing required Personal Banker duties and responsibilities.