RESOURCE BANK
PersonalBanker
Position Summary:
This position reports to the Branch Manager, AssistantBranch Manager, Relationship Manager/Lead Teller, or Chief Retail BankingOfficer. This position is alsoresponsible for maintaining and balancing a cash drawer in addition to rotatingthe branch vault, which includes cash, coin, negotiable instruments, etc.
Essential Functions:
- Receives checks and cash for deposit, verifiesamount, and examines checks for endorsements, legal amounts, dates, etc.
- Cashes checks and pays out money afterverification of signatures and customer balances.
- Process transactions such as withdrawals, IRAcontributions, HSA contributions, loan payments, night deposits, mail deposits,etc.
- Ensures and provides quality service to bothinternal and external customers.
- Assists customers in accessing safety depositboxes.
- Examines coupons and bills presented for paymentto verify issue, payment date and amount due.
- Performs trial balances throughout the day.
- Balances currency, coin and checks in cashdrawer at end of shift.
- Greet individuals as they enter branch anddrive-up window.
- Process work through Branch Capture equipment.
- Assist customers with services such as orderingATM or debit cards, requesting stop payments, changing addresses, etc.
- Follow and comply with all bank regulations andsecurity procedures.
- Complete all training requirements, includingcompliance, in a timely manner.
- Process transactions within established policiesand procedures.
- Ability to lift coin bags of varying weight.
- All other duties as assigned.
Skills:
- Active Listening - Giving full attention to whatother people are saying, taking time to understand the points being made,asking questions as appropriate, and not interrupting at inappropriatetimes.
- Speaking - Talking to others to conveyinformation effectively.
- Reading Comprehension - Understanding writtensentences and paragraphs in work related documents.
- Mathematics - Using mathematics to solveproblems.
- Critical Thinking - Using logic and reasoning toidentify the strengths and weaknesses of alternative solutions,conclusions or approaches to problems.
- Social Perceptiveness - Being aware of others'reactions and understanding why they react as they do.
Attributes:
- Oral Comprehension - The ability to listen toand understand information and ideas presented through spoken words andsentences.
- Oral Expression - The ability to communicateinformation and ideas in speaking so others will understand.
- Speech Clarity - The ability to speak clearly soothers can understand you.
- Speech Recognition - The ability to identify andunderstand the speech of another person.
- Near Vision - The ability to see details atclose range (within a few feet of the observer).
- Problem Sensitivity - The ability to tell whensomething is wrong or is likely to go wrong. It does not involve solving theproblem, only recognizing there is a problem.
Experience and Education:
HighSchool Diploma (or GED or High School Equivalence Certificate). Previous tellerexperience preferred. Cash handlingexperience preferred.
Resource Bank strives to be the employer of choice - EEO\Minority\Female\Vets\Disabled