Personal Banker (Teller)

Resource Bank (Louisiana); Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Resource Bank in Baton Rouge, LA, is seeking a friendly Personal Banker to assist customers with deposits, withdrawals, loan payments, and daily banking tasks. You will maintain and balance a cash drawer and help rotate the branch vault as needed.

Ideal candidates have prior teller experience, strong math and reading comprehension, and excellent customer service skills. You will greet customers, answer questions, and process transactions promptly while complying with bank policies.

Qualifications

• High School Diploma (or GED) required; cash handling experience preferred.
• Previous teller experience preferred.
• Strong customer service and accuracy essential.

Responsibilities

• Receives checks and cash for deposit, verifies amount and endorsements.
• Cashes checks and pays out money after verification of signatures and balances.
• Processes withdrawals, IRA contributions, HSA contributions, loan payments, night deposits, mail deposits, etc.
• Ensures and provides quality service to both internal and external customers.
• Assists customers in accessing safety deposit boxes.
• Examines coupons and bills presented for payment to verify issue, date and amount due.
• Performs trial balances throughout the day.
• Balances currency, coin and checks in cash drawer at end of shift.
• Greet individuals as they enter branch and drive-up window.
• Process work through Branch Capture equipment.
• Assist customers with services such as ordering ATM or debit cards, stop payments, change addresses, etc.
• Follow and comply with all bank regulations and security procedures.
• Complete all training requirements, including compliance, in a timely manner.
• Process transactions within established policies and procedures.
• Ability to lift coin bags of varying weight.
• All other duties as assigned.

Skills

Active Listening

Speaking

Reading Comprehension

Mathematics

Critical Thinking

Social Perceptiveness

Education

High school diploma or GED

Job description

Position Summary

This position reports to the Assistant Branch Manager, Branch Manager, or Business and Branch Services Director. This position is also responsible for maintaining and balancing a cash drawer in addition to rotating the branch vault, which includes cash, coin, negotiable instruments, etc.

RESOURCE BANK

Personal Banker

Position Summary

This position reports to the Assistant Branch Manager, Branch Manager, or Business and Branch Services Director. This position is also responsible for maintaining and balancing a cash drawer in addition to rotating the branch vault, which includes cash, coin, negotiable instruments, etc.

Essential Functions

• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements, legal amounts, dates, etc.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Process transactions such as withdrawals, IRA contributions, HSA contributions, loan payments, night deposits, mail deposits, etc.
• Ensures and provides quality service to both internal and external customers.
• Assists customers in accessing safety deposit boxes.
• Examines coupons and bills presented for payment to verify issue, payment date and amount due.
• Performs trial balances throughout the day.
• Balances currency, coin and checks in cash drawer at end of shift.
• Greet individuals as they enter branch and drive-up window.
• Process work through Branch Capture equipment.
• Assist customers with services such as ordering ATM or debit cards, requesting stop payments, changing addresses, etc.
• Follow and comply with all bank regulations and security procedures.
• Complete all training requirements, including compliance, in a timely manner.
• Process transactions within established policies and procedures.
• Ability to lift coin bags of varying weight.
• All other duties as assigned.

Skills

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Mathematics - Using mathematics to solve problems.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Attributes

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Speech Recognition - The ability to identify and understand the speech of another person.
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Experience and Education

High School Diploma (or GED or High School Equivalence Certificate). Previous teller experience preferred. Cash handling experience preferred.

Resource Bank strives to be the employer of choice - EEO\\Minority\\Female\\Vets\\Disabled