Personal Banker - Stafford, TX

First Convenience Bank; Stafford (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading banking institution is seeking a Personal Banker in Stafford, Texas, to deliver exceptional customer service in a high-volume sales environment. Responsibilities include processing transactions, managing customer accounts, and promoting bank services. Ideal candidates will have a strong background in retail or customer service, along with a high school diploma, and be flexible to work various shifts.

Qualifications

• 6 months work experience in retail or customer service preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must be at least 18 years of age.

Responsibilities

• Provide exceptional customer service and handle cash transactions.
• Process deposits, pay out funds, and cross-sell bank services.
• Assist a diverse customer base including Spanish speaking customers.

Skills

Customer Service

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

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Personal Banker

#628-25499

Stafford, Texas, United States

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Location

FCB Stafford Wal-Mart

Location Address

11210 W. Airport Blvd.

Position Type

Full Time

Requirements

* Six months of work experience in a retail or customer service environment preferred
* Must be able to get along with co-workers and work effectively in a team environment.
* Must be able to work a flexible schedule including evenings, weekends, and holidays.
* Schedules are prepared based on business need and subject to change at any time.
* High school diploma, high school equivalency or currently attending high school
* At least 18 years of age
* Must successfully pass background investigation according to company policy

Job Description

Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
* Follow the established policies in accordance with the bank and the supervisor's direction
* Accountable for the personal achievement of monthly new account production as assigned by upper management
* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
* Receive cash and checks for deposit, verify amounts, and look for check endorsements
* Examine cash carefully to guard against acceptance of counterfeit checks and identification
* Enter transactions into computer and issue customer receipts
* Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit
* Process western union wires and cash advances
* Cross-sell bank services and products
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Approval limits will be based upon level of authority
* Perform other tasks requested by supervisors as they relate to the bank and its functions

Environmental and Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Ability to work in a high volume, stressful and noisy environment
* Operate a computer and other office machinery
* Ability to lift up to 25 lbs

FCBI is an equal opportunity employer.