Personal Banker SAFE Act- Aventura Branch

Citi; NORTH MIAMI BEACH (FL); On-site; USD 50,000 - 71,000; Full time

Job summary

An established industry player is seeking a motivated Personal Banker to join their Aventura Branch. This entry-level role focuses on building customer relationships, enhancing sales, and delivering exceptional service. You will work closely with clients, assisting them with their banking needs and identifying opportunities for cross-selling products. With a strong emphasis on customer loyalty and satisfaction, this position offers a pathway to grow within the banking sector while being part of a dynamic team. If you are passionate about finance and customer service, this is an exciting opportunity to kickstart your career.

Benefits

Medical, dental & vision coverage

401(k) plan

Paid time off

Wellness programs

Life insurance

Accident insurance

Disability insurance

Qualifications

• Entry-level position in banking with focus on sales and customer service.
• Assist in executing sales and service activities with clients.

Responsibilities

• Work with business credit requests and cross-sell products.
• Deliver exceptional client services through calls and referrals.

Skills

Customer Service

Sales

Communication Skills

Banking Knowledge

Smart Banking Tools

Education

Bachelor's Degree or equivalent experience

Tools

Smart Banking Technologies

Job description

Personal Banker SAFE Act- Aventura Branch

Join to apply for the Personal Banker SAFE Act- Aventura Branch role at Citi

Personal Banker SAFE Act- Aventura Branch

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Join to apply for the Personal Banker SAFE Act- Aventura Branch role at Citi

The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients.

Responsibilities:

• Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products
• Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program
• Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers
• Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience
• Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals
• Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions
• Understand and comply with Citibank policies, standards and procedures
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  
  

Qualifications:

• 0-2 years of relevant experience
• Previous banking, retail, or sales experience preferred
• Knowledge of Smart Banking tools and technologies
• NMLS registration; Safe Act compliant
• Consistently demonstrates clear and concise written and verbal communication skills
  
  

Education:

• Bachelor's Degree/University degree or equivalent experience
  
  

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Consumer Sales

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Job Family:

Branch Sales

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Time Type:

Full time

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Primary Location:

North Miami Beach Florida United States

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Primary Location Full Time Salary Range:

$50,600.00 - $70,600.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

May 15, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking, Financial Services, and Investment Banking

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