Personal Banker - Rockwall, TX

First Convenience Bank; Rockwall (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

First Convenience Bank in Rockwall, TX is seeking a Personal Banker to deliver exceptional customer service, handle cash, and promote bank products in a busy retail setting.

Under supervision, you’ll process deposits, open new accounts, and support a diverse customer base, including Spanish speakers. Flexibility for evenings, weekends, and holidays is required, with background checks per policy.

Qualifications

• High school diploma or equivalent required.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Provide exceptional customer service and handle cash receipts in a high-volume sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Follow established policies in accordance with bank procedures and supervisor directions.
• Achieve monthly new account production targets as assigned by upper management.
• Participate in in-store prospecting and cross-sell bank services.
• Process deposits, balance cash, and issue receipts accurately.
• Sell money orders, cashier's checks, wires, and CDs; handle Western Union transactions.
• Provide services to a diverse customer base, including a large Spanish-speaking population.

Education

High school diploma

Job description

Personal Banker

#696-29866

Location

FCB White Hills Wal-Mart

Rockwall, Texas, United States

Location Address

782 Interstate 30

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.