Personal Banker II, Braddock Hills

Dollar Bank; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Job summary

Dollar Bank is seeking a Personal Banker II to enhance client relationships through exceptional customer service. In this role, you will engage customers to understand their financial needs and recommend suitable banking products, while participating in a comprehensive training program to improve your consultative skills.

Benefits

Comprehensive benefits package

Medical, dental, vision coverage

401(k) with immediate vesting

Tuition reimbursement

Gym membership reimbursement

Qualifications

• High school diploma/GED required.
• One year demonstrated ability in customer service and sales.
• Ability to travel for training.

Responsibilities

• Provide exceptional customer service and build lasting relationships.
• Recommend tailored banking products and services.
• Participate in training for a consultative sales approach.

Skills

Customer Service

Sales

Communication

Education

High school diploma/GED

College degree or equivalent experience

Job description

Join to apply for the Personal Banker II, Braddock Hills role at Dollar Bank

1 week ago Be among the first 25 applicants

Join to apply for the Personal Banker II, Braddock Hills role at Dollar Bank

Job Description

The Personal Banker II plays a key role in providing exceptional customer service and building lasting relationships with clients. This position involves engaging in meaningful conversations to understand customer needs and recommending tailored banking products and services, including checking and savings accounts, credit cards, loans, and digital banking solutions.

Job Description

The Personal Banker II plays a key role in providing exceptional customer service and building lasting relationships with clients. This position involves engaging in meaningful conversations to understand customer needs and recommending tailored banking products and services, including checking and savings accounts, credit cards, loans, and digital banking solutions.

In addition to delivering personalized financial solutions, the Personal Banker II participates in a comprehensive retail training program designed to develop the skills necessary for a consultative sales approach. This training ensures the ability to make informed recommendations that enhance the customer experience and support their financial goals.

Education And Experience Requirements

• High school diploma/GED required.
• College degree or a minimum of one year demonstrated ability to deliver outstanding customer service while achieving sales goals is required.
• Ability to travel as needed to training.
• Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.
  
  

Essential Functions

• Demonstrate a sales and service approach to building customer relationships by offering products and services according to customer needs.
• Develop new customer relationships by greeting customers in the branch, scheduling appointments with leads, and conducting outbound calling efforts.
• Perform teller transactions and other routine operational tasks, adhering to established branch operational processes and procedures.
• Maintain an acceptable balancing record while processing transactions in an accurate and efficient manner.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Maintain a professional appearance and conduct yourself in a professional manner at all times.
• Maintain the highest level of professional integrity and ethics.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
  
  

Address 1

274 Yost Boulevard

Employment Status

Full-time

FLSA

Non-Exempt

Schedule Information

This branch is open Monday - Thursday, 9:00 am - 5:00 pm, Friday, 9:00 am - 6:00 pm, and Saturday, 9:00 am - 1:00 pm.

Benefits Information

Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.

Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.

For more information, please visit http://www.dollar.bank/company/careers/benefits.

EEO Statement

Dollar Bank is an Equal Opportunity Employer.

Minority/Female/Veteran/Disabled

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

Referrals increase your chances of interviewing at Dollar Bank by 2x

Sign in to set job alerts for “Personal Banker” roles.

Relationship Banker - Market Square Branch - Pittsburgh, PA

Relationship Manager I - Business Banking

Relationship Manager I - Business Banking

Sr. Relationship Manager - Global Commercial Banking – Dealer Financial Services

Asset Based Lending Relationship Manager

Pittsburgh, PA $93,000.00-$208,000.00 1 week ago

Senior Relationship Manager - Capital Markets

Relationship Manager I - Business Banking

AML Chief of Staff Office Administrative Specialist

Business Banking Underwriting Team Leader

Vice President, Securities Finance Relationship Manager

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.