Personal Banker I

UMB Financial Corporation; St. Louis (MO); Hybrid; USD 40,000 - 80,000; Full time

Job summary

An established industry player is inviting you to be part of a vibrant team focused on delivering exceptional customer experiences. At this innovative firm, you will have the chance to make a difference in the lives of clients while enjoying a supportive culture that values individual contributions. With a commitment to flexibility, wellness, and professional growth, you will thrive in an environment that encourages you to embrace your passions alongside your career. Join a company where your work is valued and your career aspirations can flourish, making every day a rewarding experience.

Benefits

Medical, dental, vision

Fitness center and tuition reimbursements

UMB You Day (extra paid day off)

Generous paid time off and 10 paid holidays

Volunteer time off

Parental leave and adoption assistance

Free coaching sessions with a wellness coach

Banking offerings specifically for associates

Responsibilities

• Deliver exceptional customer service and find solutions for clients.
• Embrace flexibility in work hours and remote opportunities.

Job description

We strive to create unparalleled experiences every day. Join us.

Put people first through your work and make a difference to the causes you care about.

More trust.

Have the confidence you’ll be encouraged to do the right thing, no matter what.

More opportunity.

We’re all about helping you reach your goals and tailoring your career to fit your aspirations.

Explore UMB career opportunities and learn more about a career in banking and financial services.

Customer Service Careers

Working in a UMB branch or directly with our customers means you’ll be delivering on our promises each day. You know how to turn a bad day into a good one and a good day into a great one.

With a diverse array of products and services to work with, you’re an expert at finding the right solution for every client. Taking the easy way out isn’t in your DNA—you’re focused on doing what’s right.

A corporate career doesn’t have to be stuffy. Our support offices are focused on building new ways to serve customers, our communities and each other.

Ask any UMBer to name the best part about working here and you’ll hear a common thread: it’s the people. Our culture, and how we value each individual, makes daily life at UMB something special.

EMBRACE ‘MORE’.
PERKS AND BENEFITS ARE NOT ONE SIZE FITS ALL.

Do you live to work? We didn’t think so, and neither do we. Instead, we believe our work is an important part of associates’ lives, alongside many other passions –family, community involvement, health and fitness, time off for relaxation and more. This belief drives us to provide resources to achieve wellness (whatever that means to you personally) both in and out of the workplace. Eligible associates* have access to a wide range of benefits and wellness tools. * UMB associates working a minimum of part-time status with more than 20 hours are eligible for benefits following 30 days of employment.

• Medical, dental, vision
• Fitness center and tuition reimbursements
• UMB You Day (an extra paid day off to focus on personal wellness)
• Generous paid time off and 10 paid holidays (eligible associates)
• Volunteer time off
• Parental leave and adoption assistance
• Free coaching sessions with a wellness coach
• Banking offerings specifically for associates

When are new associates eligible for benefits?

UMB associates working a minimum of part-time status with more than 20 hours are eligible for benefits the first of the month following 30 days of employment. Certain benefits, such as those related to extended leave or reimbursements, have additional eligibility requirements.

What is the dress code?

Every role and every day is different; all associates are expected to use good judgment in selecting workplace attire that favorably reflects our image. In general, business casual is perfectly acceptable. Important client meeting? Pull out a suit. Common sense is king.

Is there an option for remote work or flexible hours?

We believe you should enjoy flexibility in a way that is meaningful to you, whether it’s working adjusted hours or working remotely once a week. You’ll have the opportunity to talk with your manager about what flexibility means to you and how it can work in your role.

Please know that UMB does not conduct interviews by email or instant messaging. We use email to correspond with candidates and arrange for interviews by phone or video conference. In addition, we never ask candidates for payment to participate in our recruiting process or require new hires to purchase any office equipment as a condition of accepting employment with our firm. Please see our hiring process guide for more information about what to expect. If you have questions regarding our process, please email us at [e-mail].

UMBers have heard it countless times. Our CEO Mariner Kemper is known for saying, “If you have five careers in your lifetime, I hope they’re all at UMB.” The great thing is, he really means it. In fact, many associates spend their entire careers at UMB, exploring different areas of the business. If you have the work ethic and the drive to grow your career, you’ll have our support in getting there.

Have you ever felt like you’re repeating yourself on a job application? We get it. Our applications are specifically designed to be concise – think anywhere from 5-10 minutes. We’ll capture your basic information and follow up later if needed. However, there are some roles that will require you to complete an assessment, which can add some additional time.

Great question! We’re pretty proud of this one. The first day(s) at a new job are typically filled with an endless stream of information about company policies, paperwork and more. You go home feeling drained and wondering if you made the right choice. Is there a lot to learn at UMB? Sure. But, our unique first day and onboarding experience ensures you have the right information at the right time, throughout your first few months, instead of days.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.