Personal Banker - Hidden Valley, Independence, MO

CommunityAmerica Credit Union; Independence (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits

Award-Winning Culture

Connection & Collaboration

Growth & Development

Job summary

CommunityAmerica Credit Union is seeking a Personal Banker to guide members on their financial journey, build relationships, and promote personalized financial solutions. You will open accounts, discuss lending options, and provide consultative guidance in a fast-paced, member-centric environment.

The role emphasizes proactive, personalized service, with a focus on accuracy and confidentiality while supporting community impact and growth within the credit union.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Minimum of 2 years of consultative sales experience (financial or retail preferred).
• Proven success in meeting sales/service goals and cross-selling products.
• Cash-handling accuracy and attention to detail.
• Strong communication, critical thinking, and problem-solving skills.
• Comfort with technology and commitment to confidentiality.
• Knowledge of financial products and basic math proficiency.
• Ability to work independently and thrive in a team-oriented, fast-paced environment.

Responsibilities

• Deliver member-centered service with a proactive, can-do attitude.
• Guide Members through account openings, lending options, and personalized financial solutions.
• Build lasting relationships through thoughtful follow-up and goal-aligned strategies that support long-term financial success.

Skills

Consultative sales

Cash handling

Communication skills

Team collaboration

Education

High school diploma

Bachelor’s degree preferred

Job description

Summary

At CommunityAmerica, our mission is simple: toguide our Members and communities on a path to thrive, helping them achievefinancial peace of mindand confidently pursuefinancial freedom. We’re more than a credit union, we’retrusted financial partners, committed topersonalized guidance,community impact, andmember-centric innovation.

Joining CommunityAmerica means becoming part of anaward-winning,purpose-driven culturebuilt oncollaboration,growth, andservice excellence. We invest in our employees’ growth and success, just as we do for our Members.

Duties & Responsibilities

Strategic Impact & Member Experience

As a Personal Banker, you will be a trusted partner to our Members, guiding their financial journey, strengthening relationships, and helping them grow through:

• Member-Centered Service – Deliver personalized solutions with a proactive, can-do attitude, meeting Members wherever they are on their financial journey.
• Relationship-Driven Service Deliver- Guide Members through account openings, lending options, and personalized financial solutions using consultative techniques. Build lasting relationships through thoughtful follow-up and goal-aligned strategies that support long-term financial success.

Requirements

What You’ll Bring

• High school diploma or equivalent required; bachelor’s degree preferred
• Minimum of 2 years of consultative sales experience (financial or retail preferred)
• Proven success in meeting sales/service goals and cross-selling products
• Cash-handling accuracy and attention to detail
• Strong communication, critical thinking, and problem-solving skills
• Comfort with technology and commitment to confidentiality
• Knowledge of financial products and basic math proficiency
• Ability to work independently and thrive in a team-oriented, fast-paced environment

Why CommunityAmerica?

• Competitive PayEnjoy a strong base salary plus performance-based incentives through our Performance Sharing Plan.
• Comprehensive BenefitsAccess health, dental, vision, and retirement plans—with a focus on your physical and mental well-being.
• Award-Winning CultureJoin a team that takes pride in its mission and thrives in a meaningful, values-driven environment.
• Connection & CollaborationBe part of a community that fosters caring relationships, teamwork, and mutual support.
• Growth & DevelopmentBenefit from clear career pathways and ongoing learning opportunities to help you grow professionally.

Ready to Make a Difference?