Personal Banker – Help Clients Thrive Financially

Mercantil Commerce Bank; Kansas City (MO); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid vacation

Paid personal time

Career development

Education assistance

Voluntary supplemental benefits

Job summary

Commerce Bank is seeking a personable Personal Banker to help customers achieve their financial goals at our Kansas City branch. You will build relationships, provide guidance on retail products and digital solutions, and ensure accurate, compliant transactions.

The role emphasizes needs-based conversations, strong sales skills, and teamwork, with opportunities for career growth within Commerce Bank.

Qualifications

• High School diploma or equivalent required.
• 1+ years sales or customer service experience preferred.
• Experience in an environment with sales goals is a plus.

Responsibilities

• Interact with customers in person and over the phone to identify financial needs and offer solutions.
• Actively listen and recommend products/services to meet individual and team goals.
• Educate customers on retail products and digital solutions to improve financial wellness.
• Ensure financial transactions are accurate and compliant with policies and regulations.
• Refer customers to bank specialists for complex needs when appropriate.

Skills

Sales skills

Customer service

Communication

MS Office

Education

High School diploma

Tools

MS Word

Excel

Outlook

Job description

Commerce Bank is seeking a personable Personal Banker to help customers achieve their financial goals at our Kansas City branch. You will build relationships, provide guidance on retail products and digital solutions, and ensure accurate, compliant transactions.

The role emphasizes needs-based conversations, strong sales skills, and teamwork, with opportunities for career growth within Commerce Bank.