Personal Banker: Growth, Incentives & Community Impact

3M HEALTHCARE; Overland Park (KS); On-site; USD 2,830,968 - 3,450,888; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k)

Life insurance

Paid vacation

Paid personal time

Career development and education

Voluntary supplemental benefits

Job summary

Commerce Bank in Overland Park, KS is seeking a Personal Banker to build long‑term customer relationships, identify financial needs, and offer suitable banking solutions. You’ll work to deliver outstanding service in a retail banking setting and contribute to team sales goals.

The position emphasizes needs-based conversations, product education, and seamless handling of transactions while adhering to policies and regulatory requirements.

Qualifications

• Strong sales skills with ability to provide an excellent customer experience in person and over the phone.
• Ability to meet personal and branch sales and customer services expectations.
• Motivated and organized self-starter with strong attention to detail and ability to manage multiple priorities.
• Team player with excellent written, verbal and interpersonal communication skills.
• Adaptable to a variety of situations with an optimistic outlook aligned with our culture and Core Values.
• Proficient with Microsoft Word, Excel and Outlook.

Responsibilities

• Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank.
• Deliver an excellent customer experience both in person and over the phone to ensure we meet customers’ financial needs.
• Actively listen to our customers so you can make appropriate recommendations that match their needs.
• Educate customers on a variety of retail products and digital solutions that improve their financial wellness.
• Ensure financial transactions are completed accurately and efficiently, while complying with policies, procedures, and regulatory requirements.
• Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified.
• Be able to earn more than your base pay through our quarterly incentive program.

Skills

Sales skills

Customer service

Communication

Microsoft Office

Education

High School diploma

1+ years sales or customer service experience

Tools

Microsoft Word

Excel

Outlook

Job description

Commerce Bank in Overland Park, KS is seeking a Personal Banker to build long‑term customer relationships, identify financial needs, and offer suitable banking solutions. You’ll work to deliver outstanding service in a retail banking setting and contribute to team sales goals.

The position emphasizes needs-based conversations, product education, and seamless handling of transactions while adhering to policies and regulatory requirements.