Personal Banker Full-Time Teller - Brooklyn

Bank Michigan; Brooklyn (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

Bank Michigan is seeking a career-minded Personal Banker (Teller) for our Brooklyn Branch. You will handle over-the-counter deposits and loan transactions, promote bank services, and assist customers with problems and online banking.

Prior banking and customer service experience is preferred. A professional, customer-focused demeanor and fluency with technology are essential for success in this role.

Qualifications

• Prior banking and/or customer service experience preferred.
• High school diploma or equivalent required.
• Strong interpersonal communication and computer skills required.

Responsibilities

• Receives checks and cash for deposits and processes transactions.
• Promotes bank products and services to customers.
• Balances cash drawer and ensures accuracy of daily transactions.
• Assists customers with Online Banking setup and support.
• Works with team to provide excellent customer service.

Skills

Customer service

Cash handling

Technology proficiency

Learning mindset

Education

High school diploma or equivalent

Tools

MS Office

Job description

Bank Michigan is seeking career-minded candidates for a Full Time Personal Banker (aka Teller) to assist in our Brooklyn Branch. In addition to a professional, customer-focused demeanor, candidates should have previous customer service and cash handling experience, an appetite to learn/grow and be proficient with technology required.

JOB SUMMARY

Provides superior customer service while performing over-the-counter deposit/loan transactions, product/service sales and problem solving.

Prior banking experience preferred.

Job Responsibilities:

Primary:

1. Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
2. Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
3. Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler's checks and money orders.
4. Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts.
5. Places holds on accounts for uncollected
6. Counts, checks and packages coins and
7. Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary.
8. Is responsible for checking night depository bags and recording proper information on the financial institution's forms.
9. Uncovers customer needs and assists them in opening accounts/services to meet their
10. Next day review of all account documentation/CIP
11. Scanning and uploading all necessary account
12. Daily balancing of ATM
13. Ordering of customer checks/deposit
14. Process daily night drop
15. Assisting customers with Online Banking Services: set up, password resets,
16. Responsible for opening and closing the
17. Works harmoniously and collaboratively with team members to accomplish bank

Other:

1. Assist with other duties as assigned.

Job Requirements:

Education: High school diploma or equivalent.

Certifications: None

Required Knowledge, Skills, Abilities, Training and Experience: Prior banking and/or customer service experience preferred. Successful completion of in-house training program. Good interpersonal communication and computer skills; ability to operate standard office equipment such as computers, adding machines and typewriters.

Essential Physical Requirements:

1. Ability to converse verbally and in writing with others.
2. Ability to utilize general office equipment, Internet and various business software programs (i.e. MS office).
3. Ability to stand for long periods, stoop, bend, twist, and lift up to 20 pounds.

See attached job description for full position details

Bank Michigan provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are treated fairly during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Must successfully complete a comprehensive background check.