Personal Banker: Flexible Hours & Bilingual Service

First Convenience Bank; San Marcos (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

First Convenience Bank in San Marcos, TX, is seeking a front-line Teller to deliver exceptional customer service, handle cash transactions, and support daily sales in a busy branch. You will assess customer needs, recommend bank products, and process deposits and withdrawals with accuracy.

The role requires flexibility for evenings, weekends, and holidays, and emphasizes teamwork and accuracy in a high-volume environment. Prior retail or customer service experience is preferred.

Qualifications

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Background investigation in accordance with company policy.
• Ability to get along with co-workers and work effectively in a team environment.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, in a high-volume sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success.
• Follow established policies in accordance with the bank and supervisor's direction.
• Accountable for monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures, recording transactions and balancing daily operations.
• Receive cash and checks for deposit, verify amounts, and check endorsements.
• Examine cash to guard against counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including Spanish-speaking customers.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Regular and predictable attendance and punctuality.
• Approval limits will be based upon established authority levels.

Skills

Customer service

Cash handling

Retail experience

Job description

First Convenience Bank in San Marcos, TX, is seeking a front-line Teller to deliver exceptional customer service, handle cash transactions, and support daily sales in a busy branch. You will assess customer needs, recommend bank products, and process deposits and withdrawals with accuracy.

The role requires flexibility for evenings, weekends, and holidays, and emphasizes teamwork and accuracy in a high-volume environment. Prior retail or customer service experience is preferred.