Personal Banker: Elevate Clients’ Financial Wellness

PNC; Sun City West (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Pension and stock purchase plans

Paid time off

Job summary

PNC's Sun City West Village Branch in Sun City West, AZ is hiring a Personal Banker to acquire and deepen the branch customer base, deliver excellent service, and increase customers' financial wellbeing. You will drive proactive sales, engage with clients, and collaborate with partners to grow wallet share while ensuring risk controls and accurate branch operations.

The role emphasizes using technology to educate customers, managing a defined sales process, and maintaining high standards of

Qualifications

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years experience in banking or customer service.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow customer share of wallet and loyalty.
• Positions PNC solutions to drive new revenue and client loyalty.
• Delivers a full PNC conversation to identify appropriate solutions and leverages partnerships to acquire and retain relationships.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC's Sun City West Village Branch in Sun City West, AZ is hiring a Personal Banker to acquire and deepen the branch customer base, deliver excellent service, and increase customers' financial wellbeing. You will drive proactive sales, engage with clients, and collaborate with partners to grow wallet share while ensuring risk controls and accurate branch operations.

The role emphasizes using technology to educate customers, managing a defined sales process, and maintaining high standards of