PERSONAL BANKER - E. NEW ROAD

STAR Financial Bank; Greenfield (IN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established community bank is seeking a Personal Banker to deliver exceptional service and personalized banking solutions. This role involves processing financial transactions, initiating new accounts, and providing tailored recommendations to meet customer needs. The ideal candidate will possess strong communication and problem-solving skills, along with a commitment to the bank's core values. Join a forward-thinking organization that values diversity and community engagement, and enjoy a comprehensive benefits package that supports your well-being and professional growth.

Benefits

Affordable Medical Coverage

Flexible Dependent Care Account

Health Savings Account

Prescription Drug Plan

Employee Wellness Initiatives

Short Term/Long Term Disability

Life Insurance

Tuition Reimbursement

401k with Employer Match

Generous Paid Time Off

Qualifications

• Strong customer service skills with the ability to recommend solutions.
• Attention to detail and accuracy in financial transactions.
• Proficiency in computer skills, especially Windows-based systems.

Responsibilities

• Process financial transactions and maintain accurate records.
• Communicate with customers to evaluate needs and recommend products.
• Initiate new accounts and provide account-based information.

Skills

Customer Service

Attention to Detail

Organizational Skills

Communication Skills

Critical Thinking

Problem-Solving

Computer Skills

Job description

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STAR Financial Bank is an Indiana-based community bank known for its culture of delivering quality service, personalized banking solutions, and innovative use of technology for more than 80 years. We are proud to be a community bank in every aspect of the word. Beyond monetary giving and employee volunteerism, STAR is dedicated to partnering with the people and organizations that improve our communities. At every one of our locations, employees demonstrate their commitment to STAR and our customers by honoring our core values of Honesty & Integrity, Accountability, Respect for All, Do What’s Right, Commitment to Lifelong Learning, Community Leadership, Being Progressive, Celebrating Success and Remaining Independent.

STAR Financial Bank proudly celebrates diversity and remains conscious of the realization that diversity is not solely represented by physical characteristics. STAR is an equal opportunity employer (EEO) with a commitment to inclusivity for all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, pregnancy, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. STAR complies with applicable STAR and local laws governing non-discrimination in employment in every location in which we have facilities.

The Personal Banker position is included in a workplace model that does not allow remote work.

As a Personal Banker, Essential Responsibilities Include

• Process and validate a variety of financial transactions, including accepting and dispensing cash, cashing checks and other instruments, and maintaining accurate records of same.
• Communicate with customers and potential customers to gather information for the evaluation of needs and recommending STAR’s products and services to fit those needs.
• Accept loan, credit card, and other payments.
• Accurately balance and maintain cash drawer.
• Provide superior customer service.
• Initiate new accounts.
• Evaluate and respond timely to customer issues, through direct personal action or referral to proper source.
• Provide customers with account-based information and assist with other services.
• Maintain and update knowledge relating to bank products, services and procedures.
• Adhere to and apply all operational policies and procedures.
• Complete annual compliance training.
  
  

Skills Needed

• Ability to identify and recommend customer solutions.
• Ability to provide superior customer service.
• Strong attention to detail with accuracy in processing.
• Strong organizational skills.
• Strong oral and written communication skills.
• Strong critical thinking and problem-solving skills.
• Ability to perform required duties and to keep current on product and service offerings.
• Ability to align with STAR’s Core Values and Brand Behaviors.
• Proficiency in computer skills, including Windows-based systems.
  
  

Selected candidates are intended to become a Personal Banker II after 90 days of employment and must complete all certification requirements.

In addition to traditional compensation and benefits packages, our leaders continue to collaborate to launch innovative employee benefits and perks including, Affordable Medical/ Vision/ Dental Coverage

• Flexible Dependent Care Account
• Health Savings Account (with employer contributions)
• Prescription Drug Plan
• Employee Wellness Initiatives (physical/mental/financial)
• Health Management Reimbursement Program
• Short Term/Long Term Disability
• Life Insurance
• Tuition Reimbursement
• Competitive Pay and Bonus Program
• 401k (with employer match)
• Generous Paid Time off including 10 1/2 holidays.
• Eligibility of benefits are determined by employment status classification and may be discussed during the interview process.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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