Personal Banker: Customer-Centric Cash & Sales Pro

First National Bank Texas; Irving (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas in Irving, TX is seeking a Teller to provide exceptional customer service in a high-volume environment. You will handle cash transactions, deposits, and product cross-sell while following bank policies and ensuring accurate record keeping.

The role requires 18+ years of age, a high school diploma or GED, and willingness to work a flexible schedule including evenings, weekends, and holidays; a background check is mandatory.

Qualifications

• 18+ years of age
• Flexible schedule including evenings, weekends and holidays
• Must pass background check per policy
• Able to work with co-workers in a team environment
• Provide friendly, effective customer service to a high-volume environment
• Cross-sell bank services to customers

Responsibilities

• Provide exceptional customer service including receipt and payment of cash
• Evaluate customer relationships and recommend bank products and services
• Process deposits, withdrawals, money orders, and wires
• Assist in opening new accounts and cross-selling services
• Maintain accurate records, balance daily transactions, and follow bank policies
• Support Spanish-speaking customers and diverse client base
• Attend to customers with punctual attendance and reliability
• Operate computer and banking systems and adhere to privacy rules

Skills

Customer service

Teamwork

Cash handling

Education

High school diploma or GED

Job description

First National Bank Texas in Irving, TX is seeking a Teller to provide exceptional customer service in a high-volume environment. You will handle cash transactions, deposits, and product cross-sell while following bank policies and ensuring accurate record keeping.

The role requires 18+ years of age, a high school diploma or GED, and willingness to work a flexible schedule including evenings, weekends, and holidays; a background check is mandatory.