Personal Banker - Cool Springs

Republic Bank; Franklin (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

Republic Bank is seeking a Personal Banker to deliver efficient, professional customer service while selling retail deposit and loan products to consumer and business clients. The role supports achieving sales and growth goals, handles opening/closing deposit accounts, and processes loan applications.

Applicants must be authorized to work in the U.S. and may require NMLS registration; strong Microsoft Office proficiency and prior banking/sales experience are essential.

Qualifications

• Minimum of 2 years banking experience.
• Retail deposits and loan sales experience.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• NMLS registration may be required.

Responsibilities

• Evaluate clients for deposits and loans and cross-sell other products to build relationships.
• Open/close personal and business deposit accounts and process loan applications.
• Provide efficient, professional customer service and resolve client issues.
• Follow onboarding procedures and comply with applicable regulatory requirements.

Skills

Customer service

Sales experience

Cross-selling

Teamwork

Education

NMLS registration

Tools

Microsoft Office

Job description

\"Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a career, not just a job!\"

Grade 7

About Republic Bank

Republic Bank's values are built upon making an IMPACT for our clients, our associates and the communities we serve. (IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates. It's one of the reasons we've been named as one of the Best Places to Work in Kentucky for ten years! For more information about the company, please visitwww.republicbank.com.

POSITION PURPOSE AND OBJECTIVES

The Personal Banker is responsible for providing efficient, professional, and quality customer service to all Republic Bank & Trust Company clients. This position is also responsible for selling retail deposit and loan products to consumer and business clients. This position must help achieve the sales and growth goals for the Banking Center. Additionally, this position must deliver a high level of service by opening and closing deposit accounts, taking, and processing consumer loan applications, handling and directing customer service issues

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

MINIMUM QUALIFICATIONS

• Previous loan experience preferred.
• Minimum of 2 years' previous banking experience required.
• Minimum of 2 years' previous sales experience required.
• Demonstrated proficiency in Microsoft Office (Word, Excel, and Outlook) required.
• NMLS registration may be required*

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Using consultative sales, evaluate all clients for additional deposits and loans, effectively cross sell other bank products and services to ensure a solid client relationship, and identify opportunities for additional lines of business.
• Consistently deliver the Republic Experience to every client every time.
• Monitor activity of all new accounts, to ensure all cross sales have been properly activated and on-boarding is followed and completed.
• Open and close all types of deposit accounts (checking, savings, CD's) both business and personal, following all bank policies and procedures.
• Adhere to Bank's new client on boarding process and procedures.
• Actively work calling lists of existing clients to cross sell for other products or expanded relationships, including retention of existing accounts.
• Proactively and efficiently taking loan applications from clients while utilizing consultative sales approach.
• Answering all types of loan questions; assuming a proactive role for resolution and follow up.
• Ensures posted deposit rate information is current & communicated throughout the banking center.
• Perform teller transactions, overrides, and make hold decisions as needed.
• Learn the credit culture of Republic Bank in order to present appropriate credits for approval.
• Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required.
• Model and foster behaviors that support the Bank's values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization.
• Willingly perform all other duties and projects as assigned.

INTERPERSONAL SKILLS AND COMPETENCIES REQUIRED

• Excellent verbal and written communications skills; required for effective interactions with clients to meet financial investment objectives and/or resolve problems or complaints.
• Self-motivated and work well in a team environment.
• High energy level and strong sense of urgency.
• Well organized and able to multi- task.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate.

OTHER REQUIREMENTS

• Reliable transportation is required.
• Regular and predictable physical presence at the worksite is an essential function of this position.
• Travel between Republic Banking facilities may be required including occasional out of town travel.
• Flexible work schedule may include some evenings, weekends and/or overtime.
• Stay abreast of new developments, best practices, and statutory and regulatory changes.

This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations as defined by the SAFE Act must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in corrective counseling up to termination of employment.

The above is intended to describe the general content of and requirements for the performance of this position. It is not construed as an exhaustive statement of duties, responsibilities, or requirements.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.