Personal Banker — Build Relationships, Earn Incentives

Commerce Bank; Springfield (MO); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid vacation

Paid personal time

Career development

Education assistance

Voluntary supplemental benefits

Job summary

Commerce Bank is hiring a Personal Banker in Springfield, MO. You will build long-lasting relationships with customers, uncover financial needs, and provide solutions while delivering exceptional service by phone and in person.

Responsibilities include selling retail products and digital tools, ensuring accurate transactions, and collaborating with bank specialists when needed. Eligible for quarterly incentives based on performance.

Qualifications

• High School diploma or equivalent combination of education and experience.
• 1+ years sales or customer service experience required.
• Experience with team sales goals preferred.

Responsibilities

• Interact with customers in person and over the phone to understand needs and provide guidance.
• Deliver excellent customer experience and help meet financial needs.
• Educate customers on retail products and digital solutions that improve financial wellness.
• Ensure transactions are accurate and compliant with policies.
• Refer customers to bank specialists when complex needs arise.
• Support other departments and participate in incentive programs.

Skills

Sales skills

Customer service

Communication

Attention to detail

Team player

Adaptability

Education

High School diploma

1+ years sales or customer service experience

Tools

MS Word

MS Excel

Outlook

Job description

Commerce Bank is hiring a Personal Banker in Springfield, MO. You will build long-lasting relationships with customers, uncover financial needs, and provide solutions while delivering exceptional service by phone and in person.

Responsibilities include selling retail products and digital tools, ensuring accurate transactions, and collaborating with bank specialists when needed. Eligible for quarterly incentives based on performance.