Personal Banker Associate - Gilbert & Chandler Heights

MidFirst Bank; Chandler (AZ); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a motivated Personal Banker Associate to join their dynamic team. This role combines the responsibilities of a Teller and a Personal Banker, focusing on delivering high-quality customer service and achieving sales goals. You will engage with customers, promote financial products, and assist with account management. If you are a friendly, outgoing individual with a strong work ethic and a passion for helping others, this opportunity offers a chance to grow in a supportive banking environment. Join a team that values integrity and teamwork, and make a meaningful impact in the community.

Qualifications

• 1+ year sales experience in a retail or banking environment.
• 6 months cash handling experience in a service environment.

Responsibilities

• Greet customers and provide exceptional service.
• Process transactions accurately while maintaining cash drawer.

Skills

Sales Experience

Cash Handling

Customer Service

Microsoft Applications

Bilingual (Spanish)

Education

High School Diploma

Job description

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Description

The Personal Banker Associate has responsibilities as both a Teller and a Personal Banker. The Personal Banker Associate must efficiently process a variety of customer transactions, generate business and deepen relationships by promoting products and services to potential and existing customers. Responsibilities include providing high quality customer service while achieving sales goals and supporting banking center staff as needed.

Description

The Personal Banker Associate has responsibilities as both a Teller and a Personal Banker. The Personal Banker Associate must efficiently process a variety of customer transactions, generate business and deepen relationships by promoting products and services to potential and existing customers. Responsibilities include providing high quality customer service while achieving sales goals and supporting banking center staff as needed.

Duties will include, but are not limited to, the following:

• Greet customers and facilitate a welcoming and customer-focused environment
• Provide extraordinary customer service while achieving goals and supporting the banking center staff as needed
• Build and maintain relationships with customers to help identify financial products and services that meet their needs
• Promote financial products and services
• Open deposit accounts and take loan applications, process consumer loan/credit line requests for customers
• Process customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
• Generate new business and expand relationships with current customers through networking and Centers of Influence
• Respond to customer inquiries and concerns and create positive solutions
• Support other employees as needed
  
  
  

Required Skills:

• Minimum of one year successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals
• Minimum 6 months of cash handling, processing of transactional payments, and/or point of sale experience in a retail sales or service environment and/or previous banking experience
• Ability to generate referrals including making on-site visits with local businesses
• Ability to work effectively as a team member and with customers.
• Strong work ethic and high integrity
• Proficient with all Microsoft applications (Word, Outlook, Excel etc.)
• Friendly, outgoing, assertive, confident, and enthusiastic personality
• Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank’s expense
  
  
  

Preferred Skills:

• Successful sales record in a retail banking environment; with knowledge of bank services and products.
• Bilingual (fluent verbal and written Spanish) skills
  
  
  

Physical Requirements:

This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

MidFirst Banking Center Hours of Operation:

• Standard Hours: Monday - Friday from 9:00 a.m. - 6:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m. Shift differential is available for certain hours - $5/hr for Monday through Friday from 5:00 p.m. - 6:00 p.m., Saturday's from 12:00 p.m. - 1:00 p.m.
• Candidates must be available to work weekend hours.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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