Personal Banker - Assembly Row

Cambridge Savings Bank; Somerville (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Personal Banker to join their team at Assembly Row. This role focuses on building long-term relationships with clients while assisting them in managing their finances. You will ensure high-quality customer experiences, adhere to banking regulations, and promote the bank's products and services. With a strong commitment to diversity and community, this position offers a unique opportunity to impact customers' financial well-being positively. If you possess excellent communication skills and a passion for helping others, this is the perfect opportunity for you.

Qualifications

• Strong communication and interpersonal skills to build rapport with clients.
• High School degree or equivalent required.

Responsibilities

• Perform customer transactions accurately and efficiently.
• Develop and maintain knowledge of Bank products and services.
• Sell and cross-sell products based on customer needs.

Skills

Communication Skills

Interpersonal Skills

Customer Service

Education

High School Degree

Job description

POSITION: Personal Banker - Assembly Row

Summary:

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. The Personal Banker will demonstrate our core values and will focus on building long term relationship with clients and assist our customers in managing their bank accounts and finances.

Key Result Areas:

• Understands and adheres to all Bank Secrecy Act and Anti-Money Laundering (BSA/AML), regulatory, security, retail banking and bank-wide policies and procedures.
• Perform customer transactions accurately and efficiently to ensure each interaction provides consistently high-quality experiences to internal and external customers.
• Develop and maintain substantial knowledge of Bank products and services.
• Sell and cross-sell the products and services of the Bank and its partners to prospective and existing business and personal customers based on their needs.
• Balance cash at end of day and assist with branch settlement.
• Perform additional duties as required.

Qualifications:

• High School degree or equivalent required.
• Strong communication and interpersonal skills, with the ability to interact with all types of people and quickly build rapport.

The above description covers the most significant major responsibilities but does not exclude other occasional responsibilities and accountabilities the inclusion of which would be in conformity with the major purpose of this job.

Location:

Assembly Row - Somerville, Massachusetts

About Cambridge Savings Bank:

Cambridge Savings Bank is a full-service banking institution with $7 billion in assets. As a mutual bank, CSB is committed to improving the quality of life of our employees, customers, and the communities we serve. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services across a robust Massachusetts-based branch network and through digital banking solutions for commercial, small business and consumer customers. In February 2025, Kroll Bond Rating Agency affirmed CSB's investment-grade rating, reinforcing the bank's position as a reliable business lender. To learn more about how CSB can meet your needs, visit us at cambridgesavings.com, or better yet, come meet us to help you make the most out of your banking relationship. Member FDIC. Equal Housing Lender. NMLS # 543370.

Cambridge Savings Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

#LI-Onsite