Personal Banker

Susquehanna Community Bank; West Milton (PA); On-site; USD 35,000 - 55,000; Full time

Job summary

Susquehanna Community Bank is seeking a dedicated Personal Banker for their West Milton Office. In this role, you will assist customers with banking transactions, while providing exceptional customer service and recommending financial products tailored to their needs. Ideal candidates will have a strong customer service background and banking experience.

Qualifications

• Minimum of two years of banking experience preferred.
• Experience providing excellent customer service.
• Strong computer knowledge.

Responsibilities

• Assist customers with routine bank transactions and account openings.
• Address customer concerns and maintain relationships.
• Cross-sell bank products and services.

Skills

Customer Service

Communication

Problem-Solving

Multi-tasking

Computer Knowledge

Job description

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**Personal Banker **

Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our "touch" is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers.

Personal Bankers are responsible for assisting customers with day to day bank transactions and opening accounts; as well as identifying and offering products and services to best fit their needs.

**Job duties**

• Process routine financial business for customers accurately and in a timely manner
• Provide quality customer service; promptly address customer concerns
• Listen to customers and recommend solutions that best fit their needs; cross-sell and make referrals when appropriate
• Establish and maintain relationships with customers
• Maintain current knowledge of bank products, services, policies, and procedures
  
  

**Skills and Abilities**

• Experience providing excellent customer service
• Strong computer knowledge
• Proficient communication -- in person, over the phone, and via email
• Ability to multi-task and problem-solve
• Minimum of two years of banking experience (preferred)
• Location**: Full-time position open at our West Milton Office.
  
  

Please visit **https://scb.bank/resources/careers/** for additional details and to apply.

**Equal Opportunity Employer including Disability/ Vets.**

**Member FDIC. Equal Housing Lender.**

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

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