Personal Banker

Guaranty Bank & Trust; Paris (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Retirement plan / 401(k)

Job summary

Guaranty Bank & Trust in Paris, TX seeks a dedicated Full-Time Personal Banker to assist customers with accounts, onboarding, and financial solutions. You will drive loyalty, open new accounts, and coordinate with specialists to meet diverse needs.

The role emphasizes service quality, regulatory compliance, and ongoing training in a supportive community bank environment with competitive benefits.

Qualifications

• Displays passion and drive to improve customer financial lives.
• Excellent communication skills to build trust with customers.
• Strong critical thinking and problem solving for customer needs.
• Shows initiative and willingness to learn and adapt.
• Collaborates with others to achieve shared goals.
• Proficient in Microsoft Office used in daily tasks.

Responsibilities

• Build loyalty by uncovering financial needs and recommending products.
• Open new consumer and business accounts.
• Own the customer experience from onboarding to issue resolution.
• Conduct outbound activities to engage local businesses and events.
• Connect customers with loan, mortgage, treasury, or investment specialists.
• Follow up with new customers by phone to ensure satisfaction.
• Educate customers on self‑service tools and transactions.
• Maintain privacy and comply with regulations and policies.
• Complete required regulatory training and duties assigned.

Skills

Customer service

Communication

Sales

Teamwork

MS Office

Education

High school degree or higher

Tools

Microsoft Office

Job description

About The Role

Imagine working somewhere that offers more than a steady paycheck; a place where you have ownership, employees are celebrated and growth is encouraged, both personally and professionally. At Guaranty Bank & Trust, we improve the financial well‑being of our customers while delivering a \"Raving Fans\" experience, both for customers and employees.

We are eager to welcome you as a new New Accounts Representative to our team who will help us continue to drive change, create a fun and inclusive work environment while bringing creative and open‑minded ideas to our people experience through the lens of our core values.

Join the Guaranty Bank and Trust Team!

Are you ready to embark on a thrilling career in the banking industry? At Guaranty Bank & Trust, we're more than just a bank—we're a community of passionate individuals dedicated to making a positive impact. From personalized service to active community involvement, we support our neighbors in meaningful ways, and we want you to be a part of this incredible journey.

Why Choose Us?

Founded in 1913, Guaranty Bank & Trust has been serving its community with a mission that goes beyond financial transactions, focusing on building bridges, nurturing growth, and ensuring a brighter future. Recognized for its excellence, Guaranty Bank & Trust has been named one of the “Best 100 Companies to Work for in Texas” by Texas Monthly Magazine for thirteen consecutive years and has earned a 5‑star rating from Bauer Financial, Inc.

Exciting Opportunities Await

At Guaranty Bank & Trust, we believe in taking care of our team just as well as we take care of our customers. Enjoy competitive pay, comprehensive benefits, and ample Paid Time Off (PTO) to ensure your work‑life balance. But that's not all! We prioritize on‑the‑job training and continued educational opportunities so your career can flourish.

We are currently searching for the right person to join our team as a Full-Time Personal Banker.

Our Company’s culture supports customers in achieving their financial goals and dreams.

Duties And Responsibilities

• Working with customers and prospects to build loyalty and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs


• Opening new accounts, including consumer and business accounts


• Taking ownership of the customer experience including on‑boarding and resolving service issues


• Conducting some outbound sales activities such as meeting with local businesses and attending community events to establish visibility in the community and drive business to the bank


• Connecting customers to the appropriate loan, mortgage, treasury management, or investment specialists that can help them with specialized financial needs


• Contacting new customers by phone to follow up to ensure customer satisfaction, resolve issues, and address any additional financial needs based on the customer’s financial priorities.


• Engaging customers in the lobby and the phone to assist, educate, and train them on how to conduct transactions through self‑service technologies


• Complying with privacy policies and procedures to maintain customer confidentiality and information protection


• Complying with all federal, state and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures


• Completing and passing all required regulatory compliance training as assigned


• Perform any additional duties and tasks assigned by management

Qualifications

About You

• Displays passion, commitment and drive to deliver an experience that improves our customer's financial lives


• Excellent communication skills that build customer relationships based on trust


• Strong critical thinking and problem‑solving skills to meet our customer's needs


• Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to change


• Ability to collaborate with others to achieve shared goals


• Proficient in Microsoft Office

Education, Experience, & Licenses

• High school degree or higher- required


• Minimum 1 year of New Accounts experience- preferred


• Minimum 6 months of Teller experience- required

WORK LOCATION

Guaranty Bank & Trust in Paris, TX. Must live within 30 minutes of the bank's location listed below.

Address: 3250 Lamar Ave Paris, Texas 75460

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6‑8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing/descending stairs in an emergency situation.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

What We Offer

COMPENSATION & BENEFITS

Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit‑Sharing plans, short and long‑term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full‑Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full‑Time employees are also offered 6 paid holidays and Part Time employees are offered pro‑rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details.

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.