Personal Banker

First Security Bank and Trust Company; Oklahoma City (OK); On-site; USD 33,000 - 45,000; Full time

Job summary

First Security Bank and Trust Company in Oklahoma City, OK, is seeking a full-time Personal Banker to assist customers with everyday banking needs, open new accounts, and process deposits. You will explain financial products, respond to inquiries, and support branch operations while ensuring compliance and security.

The role emphasizes accuracy, customer relationships, and teamwork in a regulated banking environment.

Qualifications

• High school diploma or equivalent required; additional finance education beneficial.
• Strong personal banking knowledge including opening new accounts and deposits.
• Excellent customer service and ability to build trust with customers.
• Detail-oriented with accuracy in handling transactions and compliance with regulations.
• Comfort with banking software and standard office applications.
• Willingness to work on-site in a branch and collaborate with teammates.
• Retail banking or customer-facing experience preferred.

Responsibilities

• Assist customers with everyday banking needs.
• Open new accounts and process deposits.
• Explain available financial products and services aligned with customers' goals.
• Respond to customer inquiries and resolve account issues.
• Support branch operations and ensure compliance and security procedures.
• Collaborate with colleagues to deliver high-quality customer service.

Skills

Strong Personal Banking knowledge

Excellent Customer Service

Attention to detail

Banking software familiarity

Ability to work on-site

Retail banking experience

Education

High school diploma or equivalent

Business or finance education beneficial

Tools

Banking software

Office applications

Job description

Company Description

First Security Bank and Trust Company is a community-focused banking institution headquartered at 1541 NE 23rd St in Oklahoma City, Oklahoma. The bank provides a range of financial services to individuals and businesses in the local area. Team members work in a stable, regulated environment with an emphasis on accuracy, integrity, and customer relationships. The bank values professional development and seeks employees who are committed to serving the financial needs of the community.

Role Description

The Personal Banker is a full-time, on-site role based in Oklahoma City, OK. This role is responsible for assisting customers with everyday banking needs, including opening new accounts, processing deposits, and explaining available financial products and services. Daily tasks include responding to customer inquiries, resolving account issues, and providing guidance on personal banking solutions that align with customers’ financial goals. The Personal Banker will also support branch operations, follow compliance and security procedures, and collaborate with colleagues to deliver consistent, high-quality customer service.

Qualifications

• Strong Personal Banking knowledge, including Opening New Accounts and Deposits
• Foundational understanding of Finance and basic banking products
• Excellent Customer Service skills, with the ability to listen, communicate clearly, and build trust
• Attention to detail, accuracy in handling transactions, and adherence to regulatory and security standards
• Comfort working with banking software, computers, and standard office applications
• Ability to work on-site, manage multiple tasks, and collaborate effectively in a branch environment
• Prior experience in retail banking, financial services, or customer-facing roles is preferred
• High school diploma or equivalent required; additional education in business or finance is beneficial