Personal Banker

D.L. Evans Bank; Meridian (ID); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA

401(k)

Employee Stock Ownership Plan

Paid Vacation

Sick Time

Life Insurance

Long-term Disability Insurance

Job summary

D.L. Evans Bank in Idaho seeks a Personal Banker to acquire new consumer and small business customers and grow relationships with current clients.

You will be the first sales and service contact in the branch, helping customers meet financial goals and guiding them to Investment Services and Mortgage Lending as needed. The role covers teller backup duties, routine cash handling, loan processing support, and ensuring accuracy in documents while maintaining privacy.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Customer service experience, including cash handling, required.
• Banking experience preferred.
• Knowledge of bank operations, policies, and procedures preferred.
• Able to operate related computer applications and business equipment.
• Professional appearance, dress, and attitude.

Responsibilities

• Represents the Bank in a courteous and professional manner.
• Verifies transactions, monitors deposit amounts, examines documents for proper endorsement and negotiability, and detects and resolves discrepancies promptly.
• Maintains security of assigned work area, places cash in teller drawer, and locks all drawers when leaving work area.
• Ensures that customers' requests and questions are promptly resolved.
• Maintains privacy of customer account information.
• Directs calls to appropriate person/department as necessary and records and relays messages as appropriate.
• Performs file maintenance and account changes as needed, such as address changes, etc., and stays up to date on pending documentation, such as verifying accounts opened by other branch personnel.
• Presents and explains Bank services and products to customers and assists in meeting their financial needs.
• Opens and closes accounts by obtaining information from the customer and entering into the computer system.
• Interviews, takes applications, gathers information, and processes preliminary documentation on loan requests.
• Operates teller terminal, processes assigned cash and transactions, and balances at end of day.
• Seeks opportunities to refer products and services for increased business to the Bank.
• Enters loan information into automated software approval systems.
• Assists in servicing loans by processing such items as payments, payoffs, problem loan workout arrangements, loan draws, address changes, payment extensions, collateral releases, and payment due date changes.
• Advices customers of loan approval or denial and explains loan denials precisely and clearly to customers.
• Coordinates and processes loan closings and ensures loan documents are explained and acknowledged with customers and all disclosures are provided.
• Helps other area personnel as required.
• Keeps management informed of area activities and any significant problems or concerns.
• Completes special projects as assigned

Skills

Customer service

Cash handling

Banking experience

Bank operations

Computer skills

Professional appearance

Education

High school diploma or GED

Tools

Adding machine

Typewriter

Copy machine

Coin counting

Scanner

Branch capture

Teller terminal

Job description

Job Description
The Personal Banker is responsible for acquiring new consumer and small business customers and expanding relationships with existing customers. He or she serves as a proactive member of the branch team as the initial sales and service contact for new and existing customers. The Personal Banker recognizes complex product and financial services opportunities as well as refers to Investment Services, the Residential Mortgage Lending Department, and commercial banking to help customers achieve their financial goals and the team to achieve business goals. He or she serves as a backup-teller and performs a variety of functions in paying and receiving as well as serving as a backup-loan assistant performing a variety of functions in preparing and filing documents, tracking insurance, maintaining loans as needed, and reviewing loan applications to verify completeness.Job Description
The Personal Banker is responsible for acquiring new consumer and small business customers and expanding relationships with existing customers. He or she serves as a proactive member of the branch team as the initial sales and service contact for new and existing customers. The Personal Banker recognizes complex product and financial services opportunities as well as refers to Investment Services, the Residential Mortgage Lending Department, and commercial banking to help customers achieve their financial goals and the team to achieve business goals. He or she serves as a backup-teller and performs a variety of functions in paying and receiving as well as serving as a backup-loan assistant performing a variety of functions in preparing and filing documents, tracking insurance, maintaining loans as needed, and reviewing loan applications to verify completeness.Qualifications

• Must be at least 18 years old
• High school diploma or GED required
• Customer service experience, including cash handling, required
• Banking experience preferred
• Knowledge of bank operations, policies, and procedures preferred
• Able to operate related computer applications and business equipment, including adding machine, typewriter, copy machine, coin and money counting machines, telephone, scanner, and branch capture machine
• Professional appearance, dress, and attitude

Responsibilities

• Represents the Bank in a courteous and professional manner
• Verifies transactions, monitors deposit amounts, examines documents for proper endorsement and negotiability, and detects and resolves discrepancies promptly
• Maintains security of assigned work area, places cash in teller drawer, and locks all drawers when leaving work area
• Ensures that customers' requests and questions are promptly resolved
• Maintains privacy of customer account information
• Directs calls to appropriate person/department as necessary and records and relays messages as appropriate
• Performs file maintenance and account changes as needed, such as address changes, etc., and stays up to date on pending documentation, such as verifying accounts opened by other branch personnel
• Presents and explains Bank services and products to customers and assists in meeting their financial needs
• Opens and closes accounts by obtaining information from the customer and entering into the computer system
• Interviews, takes applications, gathers information, and processes preliminary documentation on loan requests
• Operates teller terminal, processes assigned cash and transactions, and balances at end of day
• Seeks opportunities to refer products and services for increased business to the Bank
• Enters loan information into automated software approval systems
• Assists in servicing loans by processing such items as payments, payoffs, problem loan workout arrangements, loan draws, address changes, payment extensions, collateral releases, and payment due date changes
• Advices customers of loan approval or denial and explains loan denials precisely and clearly to customers
• Coordinates and processes loan closings and ensures loan documents are explained and acknowledged with customers and all disclosures are provided
• Helps other area personnel as required
• Keeps management informed of area activities and any significant problems or concerns
• Completes special projects as assigned

Company Description
D.L. Evans Bank is a community bank and has been since 1904. For many years, we have provided premier banking services to the residents of Southern Idaho and Northern Utah while fostering a working environment for our employees dedicated to teamwork and excellent customer service. If you are a dynamic and customer-driven individual, whether an experienced banker or just beginning your career, we encourage you to continue with this applicant friendly, online job application!
D.L. Evans Bank is an Equal Opportunity Employer – veterans/individuals with disabilities. VEVRAA Federal Contractor. EOE/AA/Vets/IWD.
Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• FSA
• 401(k)
• Employee Stock Ownership Plan
• Paid Vacation
• Sick Time
• Life Insurance
• Long-term Disability Insurance