Personal Banker

1stnb; Granbury (TX); Hybrid; USD 28,000 - 36,000; Full time

Job summary

1stnb in Texas seeks a bank teller to deliver exceptional customer service, handle cash, and process deposits in a high-volume environment. You will evaluate relationships, cross-sell banking products, and follow policy guidance.

The role requires a high school diploma, 18+ years old, and flexibility for evenings, weekends, and holidays. Responsibilities include accurate transaction processing, balance daily operations, and assisting customers with services, including Spanish-speaking clients.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends and holidays.
• Background investigation required per company policy.
• Ability to get along with coworkers and work in a team.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow bank policies as directed by supervision.
• Achieve monthly new account production targets as assigned.
• Engage in active sales in-store and cross-sell bank services.
• Process deposits and payouts accurately and balance daily operations.
• Receive cash and checks, verify amounts and endorsements.
• Inspect cash to guard against counterfeit items.
• Enter transactions into computer and issue receipts.
• Sell money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Provide bank services to a diverse customer base, including Spanish-speaking customers.
• Perform other tasks as requested by supervisors.
• Maintain regular and punctual attendance.

Skills

Customer service

Cash handling

Sales experience

Teamwork

Education

High school diploma

Job description

• At least 18 years of age


• High school diploma, high school equivalency or currently attending high school


• Six months of work experience in a retail or customer service environment preferred


• Must be able to work a flexible schedule including evenings, weekends, and holidays


• Must successfully pass background investigation according to company policy


• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.


• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success


• Follow established policies in accordance with the bank and the supervisor s direction


• Accountable for the personal achievement of monthly new account production as assigned by upper management


• Participate in an active sales environment that may require in-store aisle prospecting


• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations


• Receive cash and checks for deposit, verify amounts, and look for check endorsements


• Examine cash carefully to guard against acceptance of counterfeit checks and identification


• Enter transactions into computer and issue customer receipts


• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit


• Process western union wires and cash advances


• Cross-sell bank services and products


• Provide bank services to a diverse customer base, including a large Spanish speaking population


• Perform other tasks requested by supervisors as they relate to the bank and its functions


• Regular and predictable attendance and punctuality

• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location


• Ability to work in a high volume, stressful and noisy environment


• Schedules are prepared based on business need and subject to change at any time


• Operate a computer and other office machinery


• Ability to lift up to 50 lbs.

Member FDIC, Equal Housing Lender
FCBI is an Equal Opportunity Employer
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at[phone].

EEO is the Law