Personal Banker

Foothills Bank; East Wenatchee (WA); On-site; USD 41,000 - 61,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Paid time off (PTO)

Paid holidays

Job summary

Wheatland Bank is seeking a Personal Banker for the East Wenatchee Branch to deliver exceptional customer service and assist customers with a variety of banking needs. The role focuses on opening accounts, educating customers on services, and supporting daily banking operations.

The position requires a minimum of six months of related experience and a high school diploma or GED. The work environment is within a climate-controlled branch with standard banking hours and potential for overtime or

Qualifications

• Experience - Minimum of six months of similar or related experience.
• High school diploma or GED required.

Responsibilities

• Open various new accounts and educate customers on services/products available (e.g., Visa check card, online banking, ATM).
• Assist with a wide range of customer services including CDs, safe deposit boxes, checks, credit card/loan apps, wires, fraud issues, notary, and account closures.
• Explain and expedite IRA opening, transfer, and rollover processes.
• Assist customers with opening Certificates of Deposit and explain penalties and earnings.
• Provide backup to tellers as needed.
• Set up auto transfers and enroll customers in ACH transfers and wires.
• Comply with applicable laws and regulations (BSA, Patriot Act, etc.).
• Leverage every customer contact to promote additional services or programs.

Education

High school diploma or GED

Job description

About The Role

Our growing financial institution is seeking a Personal Banker to be an integral part of our East Wenatchee Branch. The successful candidate will be responsible for providing exceptional customer service while assisting customers with a variety of banking needs. As a member of the Wheatland Bank team, you will work with colleagues who value financial responsibility, collaboration, transparency, and leadership. Working for Wheatland Bank is a challenging and rewarding career for the best and brightest bankers.

The pay range for this postion is: $19.60 to $29.41 per hour.

DUTIES AND RESPONSIBILITIES

1. Open various new accounts, process necessary information and educate the customers as to services/products available as a result. (For example, Visa check card, online banking, automated teller, etc.)
2. Assist with wide variety of customer services including open/close Shared Certificates, maintain Safe Deposit Boxes, assist customers with checkbooks, process credit card/loan applications for customer, manages outgoing wires, solve fraud issues, notary, close accounts, etc.
3. Explain and expedite the opening, closing, transfer, and rollover of IRA certificates.
4. Assist customers with opening Certificate of Deposits (CD) and educate customers as to penalties, earnings, etc.
5. Provide backup to tellers upon request.
6. Set up auto transfers and sign up customers for ACH transfers and wires.
7. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assentrol.
8. Use every customer contact as an opportunity to advise customer about additional services or programs that might benefit them.

About You

QUALIFICATIONS

• Experience - Minimum of six months of similar or related experience
• High school diploma or GED required.

WORK ENVIRONMENT

Must be able to routinely perform work indoors in climate-controlled shared work environment with moderate noise.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include: Light work. The employee is constantly required to stand and walk. Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

What We Offer

COMPENSATION & BENEFITS

Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.